Tim Hortons

This is the one to go to not the unhappy and faceless one on Transit down the road. The wait times are tough here as it can be now so I just cope and wait...the traffic is tough and sometimes best to look at the parking and go inside to order but everyone has been civil on the wait line. The staff here are friendly-especially Michelle and that covers any wait issues and the food is cooked meaning yes the grilled farmers wraps are grilled. The other place they rush to get you out of the way and they are just warm. Dont say hello and dont' say goodbye-one young girl there says absolutely nothing so she gets same treatment back-its grab and go. Thats never an issue here on Aurora!

I rarely have a bad experience at this Tim Hortons location. The staff are always very friendly and work very hard to get your coffee out to you quickly. The only time I’ve ever had my drink made incorrectly was when they were extremely busy and I can forgive them for that! Definitely my favorite Tim Hortons in Buffalo.

Very slow service. They never have enough product and are always out of everything very early on in their day. I see them consistently and constantly ignore their online customers in favor of thier drive thru and in house customers, even if they just walked in. Your online customers are customers as well and should be treated the same. I have been to many tim hortons and this one will not be on the list to return to for sure.