Phoenix Cuisine

Love this place.... when we order on Uber eats. I don’t know what it is, but every single time we go in to order to try and support this place directly, the food is terrible. Hard, doesn’t taste right, undercooked or just not even what we ordered. But when we order from Uber eats for delivery it is perfect every single time. Their sesame chicken is saucy, sticky and delicious. It’s hands down my favourite. I don’t know what happens on their end but we have tried three separate times to order in person and it’s been garbage. 10x times in the last year on Uber Eats and its so good every time. Please get some consistency, folks. I’d rather support you directly than over an app.

A fantastic restaurant with delicious food. Its sad to see so many complainers but disregard the old reviews. During this time of crisis we need to support the restaurants trying their hardest. These guys went above and beyond to give me a good order. I ordered off of uber eats, they give the most generous portions, the food is delicious, from the rice and noodles to the beef and sesame chicken i recommend those ones! I have lived in china for over 3 years and these guys make awesome Chinese food. Give them a shot and you wont be disappointed :) Thanks phoenix!

Honestly, very dissatisfied with the quality. The price isnt terrible thankfully but I will not be ordering again. The beef was soggy and discoloured and over salted tasted like they boiled it. I can think of a handful of other places I will always choose over this place. Usually we have leftovers, i ate one plate and didnt even bother to save the rest, nothing could be done to salvage this food.

Absolutely the best tasting and freshest Chinese takeout we have found in Kitchener. We didnt even realize just how bad our previous favourite place was until we tried these guys! Every time we have ordered they have come thru with fresh, hot and tasty meals as if we had made it ourselves at home. The kids fight over any left overs for school lunches the next day. We will definitely be returning again.

I ordered the Szechuan Chicken, and it was delicious! The server was very kind, but had difficulty speaking English - but he was clearly trying very hard and did a good job. The restaurant has indoor seating, and the tables/chairs are an assortment of different sizes and shapes, making the atmosphere feel a bit homey. I was told my food would take 20 minutes, but it only took 5, so was very fast. They also have a $5 lunch special where you choose an item, and it comes with fried rice.

First time and I got food poisoning. Under cooked chicken szechuan, boiled beef chop suey. Undercooked egg rolls. Save yourself from pay for food poisoning. I'm reporting them to the health inspector, the city, better business bureau and any other organization that deals with health hazards like this.