Dunkin'

This pathetic donut is the quality I've come to expect from this DD location. The sandwiches and wraps are thrown together poorly, and the donuts are tossed into a bag without care (in this case, the chocolate was stuck to the chocolate of another upside down donut on top of it). Certain drinks are mixed with the wrong ratio (Chai tea especially). Employees show no concern for the products produced. Highly do not recommend.

A few reasons for the 1 star review: The coffee always used to be perfect every time. Now it's always hit or miss and they never listen when ordering. I always ask for sugar and they forget it every single time. Plus they like to close the lobby and NOT put a sign on the door. We've suggested that they should instead of just staring at people like there stupid. But what does the customer know?

At 630 am this is one of the best locations to go to. Fast service,they know your order most the time. But they will close the store during some days and only have drive thru open and I know that's not how's business is ran. I'm actually sitting in the drive thru line now and I'm looking at over 20 cars and I've been here 10 mins already. It's Saturday morning lol, you shouldn't be struggling to make sales on one retails biggest days of the week. C'mon people

This Joppa Farms Dunkin Donut location has got to be the worst Dunkin Donuts in Maryland, I've never had a good experience at this particular Dunkin Donuts, the only reason I continue to patronize this location is out of convenience, but it all stops today, the food is always either cold or the bread is too hard as if they put some stale bread in the toaster, then every time I call back to tell them about the quality of the food, they give me the same excuse every time..."we're understaffed", which has absolutely nothing to do with the quality of the food or how it's prepared. Ordered a hot coffee today right at the drive thru, got my coffee & it was cold as if it was just sitting there for hours. This is absolutely unacceptable