Subway

Food was fresh and made efficiently and correctly. There was a very sweet and kind lady that was working alone. She was fast enough to keep up with the surge of customers that suddenly came in behind me though. Everything on the sandwich line looked and tasted fresh especially the Italian bread we chose.

Leaving 1 star since zero isn't an option. The first worker that "greated" me when I came in was rude from the start. The second worker that came from the back didn't make my sub correctly, and cross contaminated when "remaking" it. The other took over and threw everything on a tray, and threw the tray into the oven, before slapping it all on the bread. It made me want to leave right then and there. The attitude was unnecessary, the way they acted was unprofessional.

Terrible customer service, I don’t know why every subway location in hickory is complete garbage, sandwich bread was hard and the ingredients didn’t taste fresh at all, lady making the sandwiches gave me an attitude the whole time and should honestly be taught better customer service skills. Now I see why this location is always hiring!

Would give 0 stars if it was an option. I've visited this Subway many times in the past with no issues but stopped in to get a sub on my way home today. Young lady was very personable and efficient, however, half way through making my sub, she turned and sneezed toward the floor without any attempt to cover her sneeze or sneeze into her arm. Disgusting! She then continued on with my sub, without offering to start over, change gloves, etc. I proceeded to my car but after thinking about it, went back in the store and asked to have a new sub made. The young lady was still very cordial and replied "I sneezed at the floor". She seemed shocked when I told her how far her germs could travel. As much I as like Subway, I will not return to this location. Needs better management and better training for employees.