Starbucks

This is more of a "summary of many visits" review. This is the most convenient location for where I live and my route to work every day but I no longer go here if I can help it. Every time I go in to pick up my order they act inconvenienced. Half the time they will be standing there talking, look right at you waiting for someone to hand you the drink they've already made and then continue talking. One time they forgot to add the espresso to my drink. And honestly... their drinks are never as good. I don't know if they just need to clean their espresso machine or what but I just threw out half my drink because it tasted like ashes.

Natasha working at this location takes the time to know the customers and their orders. I travel around the country and visit Starbucks daily, the fact that when I visit this location on a monthly/bimonthly basis and she remembers my name and order is beyond impressive. She has created (and has trained her team to create) a 10/10 experience every time. Thank you Natasha!

I ordered ahead using the app, and it seems like it took a long time for them to even receive the order. I was standing there for at least 5 minutes after I arrived, which was about 5 minutes after I ordered. The service was good, as expected, and the coffee was acceptable. It's frustrating that Starbucks raised prices again even after reporting record profits.

Each Starbucks has its own flavor. This one, at Pebble and Green Valley Parkway, is hidden in a corner of the far end of the shopping center. The Smith's is always packed; cars are lined up to get gas... but this end is preternaturally quiet. It's like a secret neighborhood escape. Only the true locals know it's there. I am entranced by the artwork. There's a really kewl mural along one wall. It's the Starbucks mermaid pouring coffee for the planet's animals, both fish and fowl. I really love the bear and squid which are remarkably realistic. There's even a yellow and black compass star embedded in the tile at the entryway. I love art so these offerings somehow make the coffee taste better. The shopping center uses the space in the corner as an outdoor patio. There are plenty of tables, many with Starbucks umbrellas. It's a great place to meet friends while you sip your latte. The seating area is remote and quiet, away from the cars and parking lot. It's easy to forget that you're at a busy shopping center. If you want an urban hideaway with Starbucks coffee, this is it!

The girl who took my order, Jada was extremely pleasant and professional. She brought a spark of joy to my morning! Natasha, I believe is a manager, was wonderful at giving all employees a pep talk. She was talking to each employee giving friendly comments like “make sure we are striving for great customer service all day, be friendly, you guys are great!” Was definitely nice to see someone give such positive comments amongst the staff.

I love this location so much. Super clean, friendly staff, and amazing drinks! I miss the rainbow reusable straws they had during the summer. There were two girls working the last time I went in and they were so nice :) the blonde one recommended that I try a peach green tea lemonade and it was delicious, highly recommend.