Hawthorne Diner

I wanted to give this place a try for lunch. I called in my order and ordered the supreme vegetable burger with fries. When I arrived I had a little trouble finding their parking and be careful as its a busy street. The diner is a cute, small place located on a busy street. I walked in and was greeted and told the lady my name. She gave me my food, I paid and left. When I got in I dug in and the sandwich was just ok and the I wasted the fries because it wasn't good. I had an ok experience.

Ample parking to the side of the street dedicated for the place. I love the decor outside. When we got there the place is almost full and we are greated by lovely staff, The place is small inside all corners has set up tables. The price is good, the serving is big for the cheap price. I will definely comeback here whenever we have chance to visit NJ.

This was my favorite place to come to. It use to be great food and friendly staff, Yet it goes through so many different owners , managers, and change of staff, maybe 1 or 2 familiar faces. I had 3 bad experiences in this place out of the 4 years I've been here. The 1st was cold food, no problem easily replace the waitress was very professional and understanding( no discount and yes I paid full price) because her service was beyond good. The 2nd time was a dead fly in my food, yuck, but the waiter was also very understanding and professional, the hospitality and the way he address the matter was so outstanding, even offer a discount and a replacement of my food. (No discount, though it was offered and yes I paid full price, and tip) My last experience was my worst you would think a fly would keep me away, but no I continued to return due to the service. That was until I learned who was in charged and why some of the staff were plain rude, unattentive, careless, non communicative, and plain vile. In my last experience the waitress taking our order was having difficulty understanding me, my partner and son. She got our drinks wrong and quickly became irritable, then we try getting her attention to get some extra napkins, but she completely ignored us and continued to chat with her coworkers, finally she walks by us, and my partner ask politely for napkins, she throws the napkins on the table and walks away. No biggie people have off days, I said but then I found a blonde to white with black root hair inside my home fries, I removed the hair and wrapped it in napkin. I called the waitress over, she walks over, I inform her about the situation and she walks away and ridicules the matter, snearing with the owner about the hair, then walks to the kitchen, comes back grabs the napkin with the hair, walks back to the kitchen, 5 minutes later drops the checkbook on my table, and disappears. Again no biggie people have off days, so I get up to pay the bill and ask for a manager. She's avoiding me, so I gently call her over, and whisper to her about the waitress behavior and service. To my disbelief the manager was the owner and her attitude nor professionalism was any better then the waitress. She was in denial, would not let me speak, continued to blame me for the hair, when she finally pause, I got some words out "I mean it'll be nice to get what I'm paying for, in this case my home fries" Well that was another argument for her, in which I then sadly said to her "this use to be my favorite place" She walk away and never share her name, so I went back to ask she said "Alison" at that point, I paid the full bill and left very heartbroken.

I was there last week and I really want to come back here one of these days so we can get everything done as much as we can. I am looking forward to being humble and keeping my composure and God will always follow me to a place where I can analyze my dreams. The food was so incredibly nice and I will keep communicating with the employees that are quite friendly.

The food is amazingly fresh, and large portions. The prices are very low. The service is prompt and friendly. I must say whomever owns this place knows their business and runs it well. I've done lunches here. Going back for breakfast soon. Hits all marks highly recommended for a casual but awesome meal.