Smashburger

Sad, Sad, SAD This is the second time I have been there in as many months and both times my food (burger) was not what I ordered and the haystack onion rings where a burnt greasy mess. I'm sure the grease has not been changed for quite a long time. I know because I used to work in fast food and there are certain things that you must do to keep your offerings at an acceptable level. I also was told that the water fountain did not work and was sold a $3.00 small bottle of water. Only to see another customer get 4 cups of water. Very disappointed and if I am asked I will enlighten anyone willing to listen. Did I mention that this was a $16.00 meal.

Delicious fries and shake. When I came to pick up my shake they had it in the freezer I was nine minutes late for my pick up the guys still were on top of that great customer service I got the brisket double I’m about to bite into it right now I’m driving my car oh boy my mouth is salivating right now I can’t wait to eat this delicious yummy brisket double I’m about to go to flavor town

This was my first time trying Smashburger, and I was not disappointed. Not only was the food superb, and ready in about five minutes, but the service was spot on. I was greeted with a smile, by Giasha, immediately upon entering. I ordered a Signature Smashburger (single). It was cooked perfectly, and all of the toppings were absolutely fresh, even the lettuce. The fries and shack were also amazing. If all that wasn't enough, the dining area was immaculate... in the middle of the lunch rush, no less. Also, it was clearly well maintained. There wasn't a single item in disrepair, not even a flickering light. To top it all off, the restroom was, by far, the cleanest I have seen in many months. It had obviously been used, but it was lunchtime. More importantly, it was obvious to me that it had been properly cleaned over the long haul. As a former health inspector, I can assure you that is quite uncommon. Well done, Smashburger, from a guy not easily impressed.

It is extremely overpriced, although the food is not bad. It isn’t exactly good either. It’s just “not bad”. I ordered a Colorado black bean burger and sweet potato fries. I wouldn’t eat here again mainly because it’s nothing special and for the restaurant price, I wanted something to be excited about.

This location is in need of better supervision. After three visits over three months (all Sat lunches), have found the following: Tables are consistently dirty, lobby floors are mopped with the kitchen mop (meaning the grease is spread everywhere and it is slippery), and the whole place gives off a ‘dumpy’ vibe. “Why do you keep going?” The friends I roll with go for lunch when we all meet up… and I like their milk shakes. The food is consistent and as expected. As a good buddy of mine would say, “It only takes a little bit to go first class.” They just need to tidy up a few areas of their operation and they’d be a solid 4. They want 5 stars, the place would need a better layout and more comfortable chairs.