Starbucks

Every Starbucks location I have ever patronized has in common a streamlined and thoughtful approach to customer service and the purveyance of the coffee craft. That said, the people behind the bar at my beloved Cooper/Warner location, bring something else altogether to the experience of a morning coffee… connection. The world we live in can often seem divided, and I truly believe that for many Starbuck customers, the daily, or nightly, or afternoon visit is about more than a good cup of coffee. The decision to heed or decline that age old, often chalkboard scribed, charge to “please come again” is one that teeters precariously on the warmth and personality of the baristas. I don’t know how much of Julia’s up-beat energy comes from a Starbucks SOP manual, or if Hannah and PJ learned compassion and attentiveness at a Seattle 3-day conference. The entire staff at the Cooper/Warner Starbucks location demonstrate a refreshing humanity, daily honoring and celebrating the tastes and preferences of their customers, customers that arrive excited, stay longer than they planned, and leave smiling. At a good coffee shop, that sort of connection and community is a wonderful bonus to a delicious cup-a-Joe. At a great coffee shop, the coffee is the bonus, that deeper and more meaningful draw being the nascent and, often overlooked, spirit of kinship and community… a warm drink the baristas at Cooper/Warner brew daily, Thank you to Julia, PJ, Hannah, Olivia, Ash and Pete, Amin, and every unnamed, though equally celebrated barista at everyone’s favorite Starbucks location. Take a bow… Cooper/Warner