Dunkin'

Their service is getting slow and unhygienic lately, the couple of tables have sticky surface, and so is the floor, one has to wait longer than it should be for QSR outlet, in the morning hours, I did wait for 18 minutes I was there last time , and once longer, the Barista girl first spilled my sugar free hot cappuccino coffee, then she grabbed a dirty towel from a back rack and and wiped my cup, when I asked her to use paper/napkin she said it does not make a difference, on my insisting that how would I sip from a dirty cup, she made a face , snatched back my cup and threw it, what she gave me next was a cold sweetened coffee, I wonder why she made it a point to give me 3 pumps of syrup while she had just made a sugar free coffee, the manager was absent , by the way the napkins were no where in sight, whoever is taking care of this WOODFIELD DUnkin is doing very poor job at training people on ethics or service. No one always has time or energy to tolerate or train them in rushy morning hours.

Frequent this location regularly as it's the closest to my home. Even though it's a 24 hour location, you have to go early to get your choice of doughnuts. They do add more later but I don't know when it happens. The only issue I have is the cleanliness of the ordering and dining areas. It always looks dirty. The floor has paper and spills all over the place. The few tables available are always dirty. Unfortunately, this isn't an isolated occurrence, it's every visit.