Starbucks

I've gotten coffee from here at least 7 times. Their staff has become surprisingly rude. About a month ago, I was in the drive thru and ordered a black coffee with a splash of water (for someone with lactose intolerance) and they gave us something that looked like a latte and had milk. When we came back to the drive thru to tell them they gave us the wrong drink, they argued with us and gave us a hard time. We were honestly baffled. On a second occasion when my partner went to the drive thru to pickup his venti mobile order, one of the young girls gave him a grande and insisted that he had to come inside if he wanted it fixed to a venti. He asked her to make it there and she asked him if she should have the manager come to the window because she wouldn't make it unless he came inside. He didn't have time and had to leave with the grande. He's also super sweet and not very combative so it frustrated me that this staff worker was so serious about him "not holding up the line" yet she was ready to waste time by having a manager come to the window. Maybe just remake the drink instead of wasting time arguing and getting the manager?

5 stars for having a drive thru! I may have gotten lucky with my first visit because there was no line and I was in and out of the drive thru in less than 2 mins. - Quick service - Friendly barista; It's the little things but a friendly voice can really set the tone for someone's day - Perfect vanilla almond milk latte - Extra points for serving my coffee with a drink stopper; didn't have to ask so it saved time and any spillage during my drive back ok bumpy 880