Burger King

My most recent trip to this place reminded me why I don't go to Burger King anymore. The food has the potential to be good but the service at this location and the insane pricing is the problem. $3 for a small coke? And why is this the only fast food place that won't let me sub motsa sticks instead of fries? Get it together.

Horrible experience....ordering through the app just does not work due to some screw up that this franchise has. We were unable to order $10 for 2 even though the deal is acti e at Burger King...the guy told us that they do not accept that at this location. Also got our order wrong two times and added extra stuff. The bill was way higher than a fast food place...we could have eaten at a regular dining place in that price! Shady business and fraudulent practices prevalent at this location. Will not be returning.....beware!

From the outside this Burger King appeared nice. I went through the drive through and the lady has an accent and rung the first item in wrong but quickly fixed it and was nice. The only issue was that the menu was at an angle that was difficult to see and some of the signs fell down as can be seen from the picture. This is a franchise operated Burger King which is posted at the second drive through window. Our order was correct, but it would be nice to be able to see the menu without having another sign in the way of others. The food was hot and fresh.

By far the worst experience ever at a Burger King. Our first impression was great when we walked in. There were around 4 computer screens where you could place your orders so we knew everything we put in was correct. Once the order got to the people working there everything went down hill. We waited for a long time and then they called our order number. We approached the counter only to find out the order wasn't ready and they wanted to let us know they were out of the mushroom Swiss burger we ordered. My son had to order something else and we had to ask the manager to give us some of the money back since what he ordered was less expensive than the original order. He wasn't going to give it to us unless we asked. After finally getting our order they forgot to put bacon on the bacon chicken burger and totally forgot my son's backup order. Remember, this was all done on a computer and was 100% correct on the screen when we ordered it. The man behind the counter threw out the chicken sandwich they messed up and it seemed to take another 5-10 minutes before we got the 2 things we messed up. The manager told me he did put the chicken sandwich on the tray and we did get it. I had to explain again that we didn't get bacon on it and the other guy threw out the other perfectly good one they only had to put bacon on the make it perfect. We ordered just before 12:30PM and I didn't sit down to eat until around 12:50PM. My family that got their correct meals were finished before my other 2 kids got theirs and I was able to sit down and eat my Whopper which was now cold. Other customers in the lobby were very angry and waited forever, too. As I was waiting for them to get my messed up orders correct they called up another customer that had been waiting forever to let her know they were out of the mushroom Swiss burger. Why keep letting people order it and wait a long time to find out you are out??? Why not let the person know the very second they order instead of telling them 5-10 minutes after they ordered that they can't complete their order. I stood there watching the manager complete other orders as receipt with my order placed almost 30 minutes before sat on his counter in front of him. They finally got the order right without so much as a "sorry" from the manager. $38.81 for one messed up dining experience. So much for "fast food" on our way home from a Washington D.C. vacation. Other customers in the lobby were warning others that were coming in about the bad service and they were leaving. I wish people warned us when we came in. Maybe someday they'll have smart robots completing the orders that were placed on the computer so things will get done faster and without error. The humans behind the counter are bringing this Burger King down. I felt like I was talking to a brick wall. Beyond horrible. Avoid this location!!!