Wing Zone

I would like to give less than 1 star for the service because they do not respect the pick up time that they have set for the customers. I have ordered here 5 times this semester and I had to wait 10-15 min after my pick up time. I would not mind them being late due to the abundance of customers. But all of the employees are talking to each other, laughing in the kitchen, and not preparing the food. I really hope the management does something about this issue. They were not like this last semester.

Ordered for delivery via UberEats. I can say, without a doubt, that these are the most MEDIOCRE boneless wings I’ve ever had. Sauces had little to 0 taste and wings were soggy. Yes, I know I got it delivered, but I’ve had take-out boneless wings from other places that keep their crunch just fine. It’s almost like they have batches of boneless wings sitting in their dirty tap-water tasting sauces for hours. Couldn’t even finish my wings because the taste ruined my appetite. My order did come with a side of Voodoo fries which were just okay, but the best part of my meal because they actually tasted like something.

I ordered and all food was received. My problem though, is that the quality was bad. The "nuclear habenaro" wings were not even as hot as tabasco sauce and they were somehow soggy. Dipping sauces are prepackaged garbage. "Jumbo" onions rings cane with 10 petite rings. As in it might as well have been 10 individual french fries. The chicken tender breading left something to be desired. Might as well have saved calories and just ate unbreaded slightly salted chicken with a dipping sauce from ANYWHERE else. Also order pick up and it took an hour to be prepared. Final review: just go to Glory days it is superior in every way.

Last night i was at a hotel and ordered 2 sixteen wing meals.....paid EXTRA for celery and EXTRA for extra ranch. Got ZERO dressing....ALL wing sauces were wrong. When i called the location they told me to take it up with grubhub. That is a sad way to conduct business. Since when do grubhub drivers sauce the wings and pull ranch from your fridge??? THEY DONT. I will NEVER use this location again and its pretty sad that when you have people out here trying to help you stay in business u wanna blame a grubhub driver.....OWN YOUR MISTAKE!

Firstly, I really hope they read these reviews and talk to their employees because my order was extremely disappointing and the customer service even more so. tldr; I didn't receive my order until an hour and a half after it should've been here via Starship and customer service was awful. I'm pretty sure they forgot my order or forgot to turn on the Starship Robot to transport it. Last night I ordered 10 Chicken Tenders and a regular meal of french fries. An order that should've taken 16-39 minutes (as said on the Starship app) took MORE THAN AN HOUR AND A HALF. At 10:45, the order was still at the restaurant (I CAN SEE ON MY APP!). When I called at 10:45 (I ordered at 9:30), they told me that it has been sent and pushed me off the call. Me: "Hello, I'm just checking on my order because it's not here yet." Them: "It's been sent." Me: "But it says on the app-" Them: "OK? Ok." Then they proceed to hang up on me and guess what happens next? Suddenly, my order was on the way! Right after I called them! I get my food and its cold. So, whoever was the Indian-accent guy who works late night shifts on Wednesdays, your customer service was extremely unprofessional. I understand it's late and it's closing time but that was no reason to act like that. Especially with an angry customer whose order was AN HOUR AND A HALF LATE!