Taco Bell

I placed a mobile order to pickup. Arrived at 7:29pm. 5 cars in front of me. Ordered at 7:32pm. Got my food at 7:43pm. I usually go to a different location but since my last experience was so bad, I decided to try this location. I read the reviews from the last couple of months and noticed that most of the reviews are complaints of getting the wrong food or missing items. I also read some reviews that talk about mean/rude employees, so I video taped my experience just in case anything important happened. The car in front of me was handed a bag immediately as he drove up, he checked his bag and handed it back to the employee then we sat in the line for 7 minutes until this customer got his correct order. Meanwhile the app tracker goes from “being made” to “ready.” I intentionally checked my bag to make sure all of my items were in the bag. I didn’t realize that I should open each item to make sure it wasn’t old. Originally I was only going to dock 1 star for the hygiene of the young man at the window. His hair was so greasy, he needed to shower. He was also wearing a very dirty gray sweatshirt. Then I started thinking about how the customer in front of me was handed a bag, then the bag was passed back into the store. This is contradicting the reasons that the lobby is closed. This was definitely against all Covid policies. (I’m a nurse that worked in the hospital with Covid patients during the entire pandemic.) All of the stars were eliminated once I drove the 5 minutes to my house and took out the food. Please see pictures. I had 1 fresh taco. 2 of them were soggy and old, 1 of them was actually cold on my first bite, the shells were crumbled. Also I didn’t get a receipt. I want a refund.

This is the WORST Taco Bell location we have ever dealt with. Unfortunately it is one of the few fast food places in our area. They make our order wrong 9/10 times. It doesn’t matter if you order at the window or through the app, it never fails to be wrong. When you go back to get your correct items they treat you like you are the inconvenience with nasty attitudes/comments and then will STILL not make your items correctly. I have looked for information to find who owns this location with no luck thus far. It needs ALL NEW EMPLOYEES & MANAGEMENT. Today was our last time giving this location our money and I would recommend you drive to Snohomish or 128th for your Taco Bell needs. This location is a complete Dumpster Fire.

I know it goes without saying to check your bag before you go, but I just spent $20 there tonight only to open up my bag at home and find it filled with bean burritos that are a, not my order, b, waaaaay under the price of my order. Thought about going back but then I realized they never gave me a receipt. The drive thru wasn't even busy at the time.

Ordered online with Uber Eats and they forgot the majority of our $70 order. When I called them they told me they didn't give it all to the driver because they are busy. The Tabo bell employee then told me that I could come pick it up. So don't order from here. They are too busy to provide adequate service.

Cashier talks way too fast to understand what she’s saying and also works too fast that she isn’t building relationships with customers and is the wrong way to do business. Also, my Crunchwrap was one of the messiest I’ve gotten in my life. It constantly wanted to fall apart and was a huge struggle to eat

None of my 4- 5 layer burritos had the queso layer, crunchy tacos had 2-3 single shreds of cheese, didn’t get the sauce I paid for or the regular sauce. One good thing about this place was the super cool guy running the drive-thru speaker, he was very friendly, made jokes, and overall was great. Give that man a raise. Food was below average for T-Bell’s acceptable level of suckiness