Starbucks

They have a large display for summer drinks, one of them being a caramel ribbon crunch frappuccino. I ordered a grande caramel ribbon crunch frap, and the lady made it with no coffee (really??) and with no crunch. Just ice, whipped cream, and caramel....and tall, not grande (charged for grande though.) She kept looking at the giant picture while she was making it so she could guess what might go in it. Its LITERALLY their signature drink right now, it has its own display. Tried to bring it up nicely to get it fixed and I got snapped at. She did a spin move and got back to guessing how to make starbucks.. I come to Starbucks for coffee. Not whipped cream and a bad attitude. She had a chance to make it right but she chose to snap at me and turn her back. That's not customer service. If Starbucks is unionizing and they are going to protect employees like this, I guess that makes me against unionizing Starbucks employees. BTW, I'm a proud union member.

I prefer this Starbucks over any others in Everett, & I have pretty much been to every one. This particular store has always had the best Barista's, before it went toes up, when it became Haagan's & when it finally came back as Safeway. I was so happy to see it return, but was saddened to lose the old team. With that said, the Baristas at this new store are outstanding. I absolutely adore Jeri, she knows my order, my name & everything in between. She's a hoot to talk with & is such a cool lady. I like all the baristas, Olivia, the manager who lives there, I swear. Maddie who is so sweet, Amber whom I'm just getting to know. Occasionally I see a new face & always try to say hi. I know first hand these girls go through a lot, so be nice & don't give them a hard time. They do their very best. Thank you Safeway & Starbucks for having such a great team!