Mcdonald's

Messed up my order multiple times. Guy kept asking me if i ordered this, ordered that. No! I just told you what i ordered. Manager asked for my receipt. Never got one. Had to place another order for what they missed. Waited at the 3rd window and only got my 2nd order. They completely forgot my original order. Finally got my food. Looked at the big breakfast with hotcakes and the sausage was missing. How do you mess up 1 sausage egg mcmuffin, 1 sausage mcmuffin, 4 hash browns and a big breakfast with hotcakes?! Staff had such a bad attitude and from what i see from other customers, this place needs to reeval their employees. Im not one to complain but when an order is incorrect multiple times in ONE trip and the employees thinks it's ok to give attitude when THEY messed up, then we have a problem.

Your night crew is garbage they’ll make you wait 10 minutes in front of the ordering menu and they say “cash only “not even a greeting apologizing that you’re system is updating for the day. If you was nice enough to let me know that I would’ve gone out to the ATM across the street and got some cash to buy my food. But he said “this is McDonald’s cares “. Your night crew is garbage. Sincerely a elgin local!!

I ordered a bagel but it was sooooo dry cold and stale, yikes!!!! Nothing close to the Dunkin donuts bagel sandwich, but since it was my only chance to have breakfast I confess I eat it. Couple minutes after, it gave me stomach ache and felt bloated the whole day. Usually never have bad food in any McDonald's but this was my first time

Why does the corporate office even allow this store to run? It's absolutely filthy and a real pock mark on the city. The food is never right and I mean never. I have ordered from this store 5 times in the 3 years I have lived in this city and it has been wrong EVERY SINGLE TIME! My wife and I ordered two McChickens and the meat was absolutely hard as a rock, you could really tell they were undercooked and that some lazy incompetent person just threw some frozen solid patties in a fryer and pulled them out without checking if they were done. Alas I had planned ahead for this as I also ordered a McDouble with no pickle for fear of them messing up even a simple chicken sandwich, and after feeding the McChicken to the dogs I open my McDouble to find right there clear as day, not ONE not Two but THREE pickles on my burger and their were no onions. I hate this store, the fact that you guys can continue to run a store so poorly with employees who care so little about providing a quality product or service, and then do neither of those things but still manage to provide terrible customer service and poor attitudes is shameful. If McDonalds cared about anything more than money, they would NOT allow this store to represent their brand because they do a very poor job. 0 stars I would never recommend this chain.