Sonic Drive-in

I waited 25 minutes for two strawberry limeaides and I ordered on the app. I had to call them again asking where my drinks were. Now I got my drinks and they taste horrible. I don't see a lime in my drink like I usually get and it is more sodathan strawberry and taste aweful. This will be my last time ordering from this place.

This was a while ago but better late than never I suppose. 20+ minutes passed and no one ever took my order at the dive thru speaker. Saw employees walking in and out of building talking and laughing. Eventually was told through the speaker that they would take my order soon. There was no one in line other than me and I didn't see anyone waiting or eating in lobby, either. I'm pretty sure the strategy was that if they have customers wait long enough they'll just leave. The Sonic in North Syracuse is much better than this one.

Been waiting for our order for 45 min until we got an order, just to have to return it and have to continue waiting because they gave us the wrong order .. Now an hour+ later and still waiting. While we wait we watch customer after customer drive off and we now understand why. This is ridiculous for 3 orders. I guess I could understand if we had placed an order for an entire football team. The one star is only to be able to post a review otherwise it would be NO stars at all. 2 1/2 hours later we have to go to the window to ask about our order just to find out the guy that was supposed to bring it out to us left and said nothing to anyone. So frustrated. 😠

Spent 45 minutes in the drive through, there must have been an issue on the kitchen as the workers were bringing drink orders out to individual cars while waiting in the drive thru. We waited an additional 10 minutes at the window waiting for our food which was incorrect and we're upcharged for several items such as sauces we did not receive, food was cold when we got it from the window. Employees weren't particularly easy to speak with when asking for items ordered spent 47.00. The dining room is not open, you cannot order at the parking slots and there are no restrooms accessible. Was very excited to visit this location and had an very unfortunate experience. Thank you to the employees

I've gone there twice in the last month. First time when I was pulling in I watched a worker walk out the store and down the street. I waited 20 minutes at the speaker and got no response. Watched that same worker walk back into the store and then proceeded to tell me through the speaker they aren't taking orders right now. I said are you guys not open? She just repeated that they weren't taking orders. Second time I went there I didn't wait as long as the speaker but got told once again that they weren't taking any orders right now. Seems like these people are literally getting paid to just refuse customers. There are only two sonics around here that are not close to each other and I don't live close to either one of them. These people need to be fired immediately.

Tried to go here for my lunch break. Only three stalls were open. Once I tried to order I discovered the stalls are now for online pre-orders only. So this isn't really a drive-in anymore. I was told I needed to go through the drive-thru. I backed my car up and pulled in line. Once I got to the order speaker/mic I was told someone would be right with me. I watched as two cars in the lane next to me ordered and pulled forward. I loudly asked if anyone was going to help me. After I received no response I left and ended up going back to work without eating lunch since I no longer had any time to stop anywhere else.

Visited here a total three times, wrong food all three times. Waited 55 minutes last visit and never received food. Was told via speaker it was being made multiple times. Finally went inside where I was told my order got skipped somehow at which time they immediately prepared my order. Was still wrong but I couldn't wait any longer and just ate what I received(food itself wasn't bad)