Ananas Cafe

In terms of the subs, they definitely got the best ones in the area. Customer care can be much better by adding additional staff. For example, if you are on the line for 5 min to order, and at the same time someone calls to order, they will take the phone order first, regardless of the time you are waiting. Also most of the time there are not any napkins, salts or sauces on the tables. Another point is, this restaurant usually charges dine-in customers after they finish their food. Since this is an unusual pattern in the states, it might make confusion and some people leave by mistake without paying.

Scorecard: C We love coming to Ananas in Dearborn Heights. We came to this location at night and we were not happy with the food; the sub was dry (I asked for extra mayo), chicken tasted old (odor chicken) . The customer service was very good. I wish the quality of the food is as good as in Dearborn Heights.

I used to come and eat here all the time but stopped going. First reason was the employee that is always running the place is the most rude person I ever dealt with in a sub shop. He totally will not even greet you or even say hello . And always gives me dirty looks as if he hates his job! I also noticed how bad the food had gotten especially because of that one employee not making the subs fresh or the way it's supposed to be made not too mention the other employees that make the food never make it right and always have a attitude. I'll take my buissness somewhere they appreciate me and where the food is fresh and made to order!

I ordered from Grubhub and I chatted with them and they said they confirmed with the place and it was open and I was getting my order. They accept orders til 3 am. 2:57 am and I still havent gotten my food. It was never delivered. One of my family members were really looking forward for the food they havent eaten all day. I contacted grubhub again and they said they didnt answer their phones. I cant believe how disorganized both restaurants are.