Captain D's

The young lady that took my order at the front register was not the average young worker. She was upbeat, had a great attitude, kind, polite, and I could tell she was smiling (even behind the mandatory mask). The food was good, and hot. I ordered 2 dinners, we had the Southern style whitefish, broccoli, and Mac & cheese; however, the portion size of the sides were small. Went back again to Captain D's today. The portion size of the sides are still small; I'm gonna need a snack tonight.

Restaurant was clean, staff was friendly. The food was delicious with large portions for the price. Only reason I didn't give 5 stars is that a drink was not included with the meal we got, and it would have been over $2 to add one on. Will definitely go back though. (We got the $5.99 spicy fish and shrimp deal)

When I stopped in to buy dinner for the family to go the person at the register took my order and gave me my receipt. She took three more orders after mine. Then went to the kitchen to help the young man get all of the orders made and to the counter window. The only real thing they could accomplish was arguing with one another instead of getting the food prepared. They lady running the drive thru window had to fuss at them multiple times just to get the food to the window. I waited fifty five minutes for my order to be completed and given to me. Then when they finally got it prepared the orders were not completed in order the way they had been placed. Also, the food was not prepared properly, the grilled white fish was over cooked and burned. The fried okra dripping with oil, the baked potatoes were dark inside and out, and tasted bad not even edible. This was absolutely the worst experience I've had at this location and it doesn't make me want to come back. This trip was definitely a waste of my time and money.

The drive-through line takes forever! The girls working the window have no custom service skills. Finally, when the food arrives, it looks messy in the plate and the shrimp tastes undercooked. I know many businesses are struggling to find help. However, at this point, just shut down if you can't do any better. I've gone about 2-3 times between 5-8pm and the experience was the same. I'm done, no more visits to this place.

Menu at drive thru needs lighting and better speakers. Not a long wait. Food was not good. I see why no one was at location and lined up down hwy 278 for Long John Silvers. I will say the ladies that helped me in the drive thru were kind 3-31-21 around 9 pm. Thank you all for working during pandemic. But corp needs to get better quality food. Shrimp very skimpy. And order of clams very small (pic shown is full order). I want my $26.00 back.

This is the worst place to come. I ordered online, they lock the doors so you have to go in drive thru just to sit for 40 minutes!!! Then act like you're inconveniencing them!! Get it together, fire these lazy blobs who sit at the window texting and do not care about customer service. (still sitting here at the window waiting on my order or I would rate the food) why didn't I get my money back 😭

Do not stop! Keep moving! I almost pulled off after waiting 15 minutes in drive thru. All I ordered was a Kids Fish with strawberry drink, add 5 PC butterfly shrimp. Fish had no taste, bread was uncooked, shrimp wasn't cooked, hush puppies were old, and to top it off, my drink was a cup of yellow carbonated water. I also asked for tartar sauce. Where was it? I guess it was lite tartar sauce; so light that it wasn't there. CAPTAIN Ds no more.