Mcdonald's

Good evening. I am giving two stars due to the manager personally making a new sandwich. The correct rating on food would be zero stars. October 21 2021 we ordered two double quarter pounder with cheese and bacon. And a happy meal. We drove home to eat. It is a good thing we did. I added two pictures of the under cooked patty. Yes, the other patty was cooked completely. I hope they hold some sort of training to make sure all food is cooked to the correct temperature. Unfortunately, I can't put a better picture of the receipt because it was taken to the kitchen.

The picture on McDonald’s website is deceptive; the “McChicken” has a lot of lettuce on it, and the description says: “topped with shredded lettuce and just the right amount of creamy mayonnaise. ”They should tell people the truth, the McChicken is over-the-top with mayonnaise, and just a tiny amount of lettuce. So, McDonald’s may say: “It only cost $1.” Then I say: “Put the picture of what the customer will get for “one dollar”.

Consistently the worst McDonald’s in this area, maybe anywhere I got free fries with my burger and still feel like I paid too much. Cold, soggy fries and sloppy cold burgers are the norm at this location. If the quarter pounder is made fresh why is my food cold???? If you ask for hot fries they put the same soggy ones back in the oil. I absolutely loathe this location. Unfortunately 138 closes early now.

Fries were hot and fresh, fish sandwich was hot and fresh and nuggets were hot and fresh also very crispy and delicious as they supposed to be cooked... Really enjoyed my food and will be returning... June 26, 2022 around 4pm workers keep up amazing work... Also no wait food was ready soon as I got to window... Was very busy but all cars were served as soon as approaching the 2nd pickup window!😍🥰

It is 2:30 in the morning. Me and my husband came here for some burgers and fries. We were told that they did not have any burgers or HiC orange or fruit punch. You don’t have burgers at a McDonald’s??? How is that possible???? We had to order nuggets and fries. Not only that, but our napkins were crumpled up! I even overheard the employee say “I don’t give a fuck”. We used to come here all the time, but this was definitely the last time ever coming here.

If I could give 0 I would. I’m observing it’s the late night and early morning shift. Late night they’re always out of food, the quality of the order is always messy or messed up, or they’re not accepting drive thru orders only online. Then the early morning shift the food is not cooked properly, and the order is always messy or messed up. Terrible customer service, and terrible food quality. Explain how are you always out of nuggets? Check your bag because they will mess up something every time.

1. At the drive thru speaker. Employee added vanilla to the coffee ( an additional $0.30 ), I repeatedly advise to please remove the vanilla. She did not listen & argued with me that this came with the order. She finally removed the vanilla. 2. At the drive thru speaker, I have the a coupon code, that I got from my cell. She said it did not work. When I got to the drive thru, she asked me for the code again. The code was no longer on my cell phone. (After reading my receipt, it appears the code was already applied) This is why it was no longer available on the application. This wasted about 10 minutes at the 1st window, searching for a code that was already applied. 3. A 2nd Employee came to the window with an attitude, demanding that I pull up, at this time, I asked to just pay the full price of my order. She was still yelling at me. "Stating other people had to order" (Still not listening) Up Until that point, I did not realize that their was built up frustration with the employees, until the 2nd woman starting yelling with an attitude & then she stormed off, walking away. 4. A 3rd woman came to the window & asked the original Employee what was going on, the worker indicated to her that I wanted to use a code. The 3rd woman (I'm assuming a manager) looked at the screen and said, "I see, there is already a promotion applied.) I said, "can I please just pay for my order, I have to go?) It took me repeating this about 4 times before I was allowed to give the employees my debit card to pay. 5. At the 2nd window, I was not greeted. I was handed my food, with no condiments (that I previously asked for). Also a coffee that was pre-made, when I speciffically asked for packets. 6. My husband was extremely disappointed & did not eat his breakfast. 7. I went back to McDonald's drive through & asked for the condiments I did not initially receive. Still no apologies, no empathy, & poor customer service. 8. I am sure my food is extremely cold because I'm still wasting time, to post my horrible McDonald's experience & I no longer have an appetite. 9. I would like fair compensation back for my food & commute expenses. This was an extremely, horrible experience. Please better train employees on listening, comprehension, professionalism & customer service skills.