Which Wich

They lied to me telling me that my 2 Philly cheesesteak sandwiches were ready....I took them all the way home just to find out that IT WAS CHOPPED HAM ON THE INSIDE and made like a Philly cheesesteak to try to trick me!! I showed my husband and we both couldn't believe it, we went back up to the store and when my husband confronted the guy about it, the man said HE KNEW it wasn't cheesesteak and that they didn't have any steak!!!!! ARE YOU KIDDING ME?!! It was an online order so they could have called and just told me they ran out instead of TRYING TO PASS OFF HAM SANDWICHES AS CHEESESTEAKS!!!! If I could give negative stars, I SO WOULD!!! We won't be back EVER again!!!!!!!! I don't appreciate being LIED TO!!!

Order made incorrectly, tried calling and was unable to get call to go through to the number listed. Went through contact us and sent an email just trying to resolve the issue and the representative Josh Goldmeier has completely stopped responding to my emails. All I wanted was my order remade correctly or a refund. I do not feel that my request is an unreasonable.

I can’t believe I just paid $8.95 for a sandwich I did not include drinks or anything else it was maybe the size of my hand. The restaurant itself was so smoky as if something was wrong with the ventilation system. The door handle on the bathroom was on the verge of breaking off although happily the bathroom was clean although not well supplied. The sandwich kind of reflected the service I got, puny. Place looks neglected and the employees appear to want to be somewhere else not terribly fast but not awful either. Had not been to one of these in years they won’t be seeing me in a long while that’s for sure. Terrible value mediocre service and the place reflect and all that.

Never in my life have I been to a place serving food that allows their employees to not wear hair nets or hats when prepping food. The 3 guys did not have on hair nets or beard nets. The brown hair guy would go look at himself in the paper towel dispenser and run his hand through his hair which IS in the food prep area. The one with the beard had on a hat but no beard net. The one with the mullet had no hair net. The tea was sour so I told the brown hair guy this and he did nothing but say something under his breath. The food is mediocre for the price. Just go to subway or firehouse subs so you get what you pay for.

Same as other reviews...dirty wet floor, dirty tables, dirty kitchen, staff unfriendly, no straws, dirty soda station with only tea as a choice for a drink...wondering how old it is and if it's ever been cleaned. Also no fries, no markers or pens to fill out order. I should have did a 180 and walked right back out. This used to be an OK place last visit. This morning I'm having stomach cramping issues, this was the only "food" (mostly bread with very little meat) I had yesterday. Good job to the owner...the thousands you spent to open this place should be considered an educational investment in how to waste money and wreck a potentially good business model with lousy service. Being an ineffective or absentee owner/manager has destroyed many businesses. Why is doing a good job, providing a good service, with a neighbourly and friendly attitude, such a hard, hard, hard concept for so many? Will not be back.

This place is in serious need of attention. The fryer doesn't work so no french fries, they are out of the cards to write on for your order, the soda machine is broken so no drinks, they have put in a fridge with cans instead which had 3 options to choose from, and the floor is dirty and they just opened. The sandwich took 15 minutes to make...

Not sure who owns this particular location, but he/she needs to spend some time doing a walk though to see just how neglected and dirty the store is. It will not take long to do so, being it is quite obvious. To add, the two workers had no friendly interaction whatsoever. They clearly did not want to be there. The soda machine and Iced tea dispenser were disgusting. I would almost bet the soda fountain has not been cleaned/sanitized... Ever. The trash can by the soda machine had no trash bag liner in it and it was so nasty on the inside. The chairs, tables just everything is worn out. Pretty bad when my 9 yr says it was filthy. If this location does not clean up and revamp, it will not be able be to compete with all the new growth in the area such as Jersey Mike's, Jimmy Johns etc . Poor management would be to blame. We were the only customers in the store at 6:30 pm. It took over 15 min for them to make 4 sandwiches. Will not go back.