Mcdonald's

Never a problem with online orders. I prefer to pick it up through the drive thru, when there isn't a long line. Just a heads up, the pickup is to your right at this location. There are signs right next to the door that say "Pick Up," which was confusing to me. Also, I only purchase the egg and cheese McGriddle. In the app, you have to order the McGriddle separately, which gives you two. Then order a side of eggs, to which there isn't an option to add cheese. Still I enjoy it and I get my points. No complaints:)

I haven't been inside a McDonald's for a while I was quite surprised to see the kiosk in the floor where you can place your order and have it served at the counter that was interesting. The food was good although it was at a time when all of the school children were coming in for their breakfast too so it got a big crowded but all in all it was a good experience.

Very disappointed with this store last week. I normally have excellent customer experience at this location. However I went through the drive thru 10/19/2022 @ 7:05 A.M. my order #61. I ordered a large coffee and sausage mcgriddle plain. The MANAGER bagged and passed out my order. So I assumed it was correct and drove to work. Arrived at work early to eat my breakfast and realized I received a sausage, egg and cheese bagel. I don't like bagels and I hate eggs, so I was not pleased. So I asked my boss if I could leave to have my breakfast exchanged. She allowed me to go. So I pulled into the lot and drive thru was wrapped. So I parked my car and went inside. Their was an elderly lady inside complaining about her biscuit being hard as a rock. The front cashier shook her head no and said " That biscuit isn't hard". (CALLING THE CUSTOMER A LIAR) Was what the customer took it as. The elderly lady spoke louder (not screaming). Because the cashier upset her by telling her no. That biscuit ain't hard. ( The customers food should have just been replaced. Their not the food police) . What happened to great customer service? The manager was loud and said " why you yelling for?". The elderly lady said "I'm not yelling I'm just upset because she just called me a liar". The MANAGER said " then why you getting loud for?" You wanna get thrown out?" It's too early to to be getting thrown out!" You want me to call the police?" The manager then said " no my employee didn't say that to you". ( THE MANAGER AT THIS POINT WAS ONCE AGAIN...CALLING THE ELDERLY LADY A LIAR). I witnessed this all go down. The front cashier indeed told the elderly lady that her biscuit wasn't hard. The ELDERLY lady was so mad (& rightfully so) that she pushed her food off the counter and into the floor and told the manager to call the F-in cops she didn't care......this was so uncalled for! The manager provoked the situation. The team should have just replaced her food and none of this would have happened. How dare you treat an elderly person 😤 this way. You treat people with kindness. God doesn't like ugly. This McDonald's should be ashamed!!! I don't know the elderly lady but I am her voice. If she was my family I would be having someone fired from her position. I'm still shocked to what I witnessed. I want the owner of this establishment to know how the employees treat their customers! To make matters worse at lunch I went back at 11:48 am order #78 my food was cold and order was wrong again. I took your survey and called the customer service line to file a complaint for what I witnessed. I personally will not be giving this restaurant my service any further.

The crew always has a positive attitude! There are times when we've been having a bad day, and we're hungry, and we'd pull in an be greeted by such a positive attitude that it literally helped turn our day around. All shifts !! But esp my morning crew whom makes sure my wife and I have a hot breakfast after working all night. It isn't said enough how hard fast food workers work, and how much we customers appreciate you! Thank you, genuinely.