Sweet Sisters

Not happy about my experience at this place. I placed an order for a cake on 04/29/2022 for today, 05/10/2022. I just came to pick it up and it turns out that they sold the cake that I had ordered (and paid for) to someone else. The girl at the front called the baker (owner) and although they did offered to make one for me, they expected me to return at a later time. If I had placed my order at a certain time it’s because I needed it at a certain time. Time is money. They did not offered anything else. Not reliable, will not be coming back.

I put an order in for my baby shower a week before pick up on a Friday. I originally ordered a 9inch 4 layer cake with dulce de leche between the layers and their strawberry flan flavor and at first asked for a rose pattern but then walked in and spoke in person about changing to a smooth finish even spent time looking at pictures and wrote on paper the changes. End of the day I didn’t get what I wanted. No dulce de leche and no smooth finish. Was told they ran out of buttercream and couldn’t fix it. So with no other choice I took it. So they basically did what they wanted and didn’t listen to my request. I gave two stars cause at least I had a cake and my guest said the cake was delicious. Morale of the story: don’t order a custom cake from this place. They don’t even try to compensate or offer any other help besides a a sorry take it or leave it. Paid $95 for the cake. Not worth it in my opinion. I have had better cake services at Publix (FL grocery store). Also, wish I looked at the reviews on Yelp. They have a 3.5 rating and have countless complaints about the custom cake ordering. It just sounds like to me that maybe they should just not offer custom cake services if they aren’t willing to listen to the customer and don’t seem like they are gonna change their ways any time soon.

I have to brag so much about Terzo Bakery! I ordered a birthday cake super last min (1 day in advance) and not only were they able to deliver one of the most delicious cakes I've had, but they are also super affordable! This cake tastes like I'm floating on Clouds in heaven - perfect texture, moisture, icing, presentation - everything! I'm very impressed with this bakery and will definitely recommend them to anyone interested!