Pollo Royal

I went here with family and it was pretty good. They even roasted an extra jalapeño for me. There tacos are well proportioned, but their salsa were lacking. I would still come again. It was our first experience here and we like it. Hopefully you will too. Parking is a bit tight so be careful, and it can be challenging getting out if the parking lot during rash our as well.

This place truly exceeded my expectations!Their chicken soup is absolutely the best that I have ever had! I also got the grilled chicken tacos and they were cooked to perfection, and very tasty, I also loved the sauce they came with on the side. They include a side of rice and plenty of limes too! FIVE STARS!! ⭐️ ⭐️⭐️⭐️⭐️

This small time eatery is filled with big flavors and great prices. The server greeted us and spoke fluent English. He told us about the menu and his recommendations. Very good service compared to what we expected upon pulling up. We couldn't finish the nachos. Hubby's chicken combo was more than he could eat in one sitting. I got two tacos and was pleased with the moist chunks of chicken that were seasoned very well. All in all for an app and 2 meals $34 wasn't too bad. We would go back with the kiddos!

Latest Review 4 stars: So after some bad experiences I’ve continued to go to Pollo Royal, because the chicken can be great! and it is convenient. Well they’ve made a lot of improvements. The customer service the last few times I’ve been there has been much more consistent and much better overall. The personnel is attentive and communicate effectively. The space looks a lot better and the food is still on point!!! First Review 2 stars: Wow so much potential but such bad service. When Pollo Royal does what their menu says, depending on the version of the menu for that day, it holds its own in a competitive field of rotisory chicken. However! the employees at Pollo Royal regularly dish out bad service such as; not sticking to the menu. Come in on one day and the price is X come in another day and the price is Y. Like others have said, good luck getting an attendant that speaks or reads English. Oh and your Google translated Spanish is beneath them. Rotisory chicken is all over the city. I’ll take my time tasting what else is out there.

THE BEST FRIED CHICKEN EVER! I started in the car and couldn't stop until it was all Gone! That sauce they give with the chicken adds a super smooth kick! Why haven't I heard of this place before? Will take all family and friends when they come to Charlotte to visit. My personal favorite from now on. ABSOLUTELY the best kept fried chicken secret in Charlotte.