Pizza Hut

Been a loyal customer to this store for a long time, and have had some outstanding pizzas here. However, I’ve been pretty disappointed with the inconsistent quality lately. I always order a thin n crispy with extra sauce, but the last few times, there has been no substance at all to the pizza and usually very little sauce and cheese. It’s feels like taking a bite out of a single piece of paper. I’ve specifically noticed that during the busiest hours, the quality really suffers. I understand they want to move quickly in making the pizza to get through orders, but everything really suffers when taking this approach. I am attaching photos of a pizza order from this weekend (you’ll notice the cheese doesn’t even cover the whole pie), and another picture of what this store CAN be - amazing consistency, lots of sauce, and enough cheese where it feels you’re really taking a great bite of pizza. I have the faith they can turn it around!

It turns out my phone sent duplicate orders as I struggled through bad connection. 😳 Rickia called me when she noticed an unusual order pattern. It shows initiative and a clever mind to catch something like that, instead of just going through the motions to fulfill an order. She clarified the correct request and fulfilled it with no further problems. Thank you so much

Possibly the worst Pizza Hut chain I have ever seen. Not only are they closed about 80% of the time, but whenever they are open, they're food is absolutely disgusting. I went in to get BBQ wings for my son and when I arrived home, I noticed I only received 5 out of the 8 I ORDERED!! Not only that but their was hair on the wings, which absolutely grossed me out to my stomach. When I went back in to complain, the manager was extremely rude and dismissive and blamed me for coming back with half eaten wings and even blamed me for the hairs???!?? I'm never coming back to this establishment again, it is run by a disgusting and rude man who honestly doesn't even seem to care anymore.

This location appears to be closed. They took my order, I showed up and there were others waiting outside. All the lights inside were off and no one appeared to be working at this location. It was deserted. Someone else waiting outside was in a similar predicament but they had already paid. Even though we were able to get an order in, they were no longer answering their phone. I don't know what is up with this location. Be wary, you may get scammed.

This place is a total DISASTER. I placed order with Uber eats an hour before my bf was supposed to arrive at my house to make sure dinner is ready when he arrives. He arrives a few minutes later Uber eats driver calls me to tell md they never received my order. Meanwhile I was charged for this order & they kept updating, working on order, wrapping up, will be arriving soon. Another Uber eats driver calls me with same scenario on this same order. I call the shop to figure out what’s going on manager tells me he saw the order but didn’t approve so it’s not made. I proceed to explain that I was charged for this.he told me he will make it. No delivery available to my apt adress so I went to pick it up. I show up no employee in the shop, waited 10 minutes another Uber eats driver came we are calling by phone to see if any one will come out, yelling hello no reply. In 10 minutes came out of bathroom. Proceeded to tell me 5 Uber drivers at this point came to pick up my order. This place needs to reimburse Uber drivers for wasting their time. At this point my pizza was ready two hours later than intended. Still charged me full price, no refund, nothing free. The worse customer service I ever experienced ANYWHERE. Never coming back & telling others to stay away.

Like other have mentioned this location appears to be closed at random times, but the website still accepts online orders. I placed an online order on a Saturday night at 6pm and arrived at the scheduled time to find the store closed and no one answering the phone. I encountered other customers who had ordered online and were experiencing the same issue. It is a pretty poor customer experience for Pizza Hut to enable you to order from a store that isn't fulfilling any orders.