A&w Restaurant

1. Their ice cream machine hasn't been working in months. I've lived nearby for 2 years and I don't think I've ever been able to get ice cream from this location. Today they told me that they don't even have an ice cream machine. They should take ice cream and floats off the menu then, or put a note on the menu (they used to have one posted). 2. They close at 9pm, but they ignore the drive thru about 30 minutes or so before close. I've heard this happens an hour before close, but I have experience with them doing this 15-30 minutes before close. Now, they do tell you that they are closed, but they wait until 9pm on the dot to do so. The last this this happened, there were cars in front of and behind us, so we couldn't just exit and go somewhere else. We had to call the store to get them to take our order. I would have rather had left, but we were stuck in a forever unmoving line of angry people. I think they had to take people's orders 1 by 1 at the window, which made it take even longer. I don't care if you close early, but don't keep me captive while you do it. Let people know so that they don't get stuck forever.

Staff was rude. They advertise root beer floats, on the outside of the building and they have listed with pricing on the order boards. But the staff says they don't serve them and haven't served them????? They don't have ice cream???? The floats are the reason we went there. The floats are what A&W are known for. Very sad!!!

This location is a combination A & W and Long John Silvers, and I went for the all you can eat fish and chicken special they have on Saturdays and Sundays. The service was excellent and the food was tasty and fresh. The only reason I didn't rate 5 stars is that the food has a lot of sodium. It is one of the few fast food places where the food tastes as good as it did when I was a kid. I enjoyed my lunch tremendously.