Krispy Kreme Doughnuts

Most horrible customer service, bar none! Antoinette was rude from the get go. We had coupons purchased from a fundraising event, and decided to use them that day for our order. Antoinette said she could only ring up 3 (we had 6). So we politely suggested she ring the items up in two separate transactions (several other stores have done this for us in the past). To this, she said no, and that if she did that, she will be holding up her line. We then decided to get back in line in order to purchase the additional orders. Upon getting in line, we discovered that Antoinette had over charged us. We told her this when we got to the window. A professional cashier would apologize for over charging and make it right...not this lady. She basically shoved our next order in our car and said "well this cancels what I did not take off initially. As paying customers, we have never encountered such a despicable example of customer service. We know not to visit Krispy Kreme across from the Holly Hill mall in Burlington, NC ever again.

Made a rare trip here as we have pretty much eliminated doughnuts from our diets, but the pumpkin spice doughnuts were calling. Service was pretty quick, but when I got to the window I was charged for an order that wasn't mine. The young manager, quickly remedied the situation and made everything right. He went out of his way to make sure all was good. The pumpkin spice didn't disappoint!