Mcdonald's

They think it's okay to continue to under sale their customers. Every time I order food here I either am missing something it's cold or they give me a lesser value item and I posted a picture of what happens when you ask for extra onions. I wonder how many other customers this happens too here? I bet they make a lot of extra money short selling people, because why would someone waste gas going back for just a dollar or two??? Well I am sick and tired of it, we work hard for our money too and I am also aware you are making the food and I never usually complain. There was NNNNNOOOO ONE in line but us... so how do you mess up an order?

**UPDATED REVIEW*** 12/7/19 No problems so far; this McD's ranks supreme for McDonald's that are located around this area, in my opinion. The employees are friendly & courteous, some with a great sense of humor. This store has improved so much over the years. The store, what I see, remains clean, and the grounds around it also remain clean as well. Personally, I have rarely had an issue with this establishment, but when I have, they have taken care of it with no problems at all. -------------------------------------------------------------------------------------------------------------- I've been fairly happy with this McDonald's, employees seem friendly and courteous; I have gotten to know a few of them fairly well by frequently going there for coffees and ice tea. There have been a couple mistakes in the past but I have pointed it them out and they have been more than willing to fix their mistakes. McDonald's is McDonald's, a fast food restaurant, mistakes do happen once in a while with any restaurant or retail establishment, as long as the employees are friendly and handle the situation with grace I have no issue, so far so good with this McDonald's.

So I used the rewards McDonald’s app and there was a coupon of “1 large fries with no Purchase necessary” and ordered that and got my free fries then was charged with another one that I did NOT order. So then I took a look at my Receipt and was Charged with another one. Went back through and told them and all I got was “it’s because you got 1 free large fries and told me they can’t give me my money back or do anything for me. Thanks