Wendy's

I live an hour and 46 minutes away. My friend and I are here on vacation/visiting. This place is literally the worst. This has been the WORST experience from ANY Wendy’s that I have ever been at! My friend and I ordered a Caesar salad, 10 piece nugget, four 4 four meal and two drinks. We requested that the nuggets were extra crispy! After waiting in the drive-through line for over 30 minutes we approached the window for our order to be taken, we were told we had to come in because the registers were down. Upon going inside we had to wait another 30 minutes just for our food to be WRONG. The nuggets were stale like they had been sitting out. I ordered a Caesar salad and I was given ranch…. My friend ended up going back in to get the nuggets fixed and he waited another 30 minutes just to not NOT be helped. My friend then walked outside irritated. I then drove through the drive-through asking for a refund! The lady took my food and offered me to keep the drinks. She went and got her manager whenever he came to the window I told him that I just requested a full refund. The manager then handed me $4.20! My WHOLE meal was $21.10! This place is the WORST AND I WILL NEVER GO BACK. I’d rather go get some crackers from the convenient store!! Do better guys!

I almost drove away when late one night there were rough looking people next to the drive through ordering station. The people behind the window were helpful and said it was the manager fixing something. But it was scary wondering if I was going to be harassed in the drive through. The manager could have spoken or made eye contact or something to help customers feel safer.