Mcdonald's

Worst service ever on 01/22/2022 at 10:05am. I hadn’t even received my order and asked to add some hotcakes. I was immediately told that I would have to go back around and order again. Meanwhile, they are still preparing my food. I asked for a manager and began to record on video. This made the manager and the employee at the window irate. They started slamming the drive through window and yelling obscenities all the while not providing me with my order. I had to park the car to get the apple juice omitted from my order when the manager accused me of trying to get free food. I will NEVER go to this location again. This same location has had their espresso machine down now for months and if McDonalds looks into their register receipts they will see how long it’s been since they have made an espresso sale. My receipt is attached which clearly shows the apple juice I PAID FOR!!!!!

Unfortunately, I had a negative experience. The employee who takes the order was not very attentive, constantly confused in the order. He took my order, then he took another order, then he took my order again. Created a mess ruined the mood and added morning stress. As a result, I could not get the order because he messed up with the order again. This is a manager's problem, not an employee's. The manager needs to think about changing the position of this employee if the manager cares about the client. Thanks. Have a great day.

This location is a joke. Waited in drive thru for 20 minutes. Then get to the speaker, they say "cash only". This is the biggest scam for the employees to take the cash for themselves. How is it in 2022, their credit card machines go offline every night.... how convenient. Must have poor management and hiring if this is a Routine issue of problems. Have had 3 prior bad experiences here in last couple months.... forgetting items, burnt fish sandwiches, long long wait times etc. This place should just be shut down already. What a joke.

Have to say I was greatly disappointed. I ordered via drive thru and surprised to see no waiting to order. Unfortunately that was the only positive thing. At window #1 no one acknowledged me for about 2 min then the employee asked what I had ordered. I'm the only person in the drive thru, thought it would be obvious. Then I had to ask for order total, she never provided that info. At window #2 I waited over 4 min before someone showed up. There were 4 employees near the window don't know why it took that long. Finally one hands me a bag with my food and I had to remind him for my diet coke. He appears puzzled then hands me a cup from the counter with about 10 filled cups. There was no ice and I'm guessing he wasn't really confident it was a duet coke. Overall not a topnotch experience.

Today I met one of the most wonderful girls called Jennifer, que woman with blue eyes. She spoke the languages amazingly, and if that was not enough her service was astounding. Sadly the other workers rebuked her for serving the guests and yelled at her in front of us because she was doing her best to give us the McDonald's experience. She was the only one worthy of being hired, the other guys were so rude and Fordyce that they bring McDonald's name down.

Horrible experience. Very bad customer service. Current night shift manager need A LOT OF TRAINING....AND CUSTOMER SERVICES SKILLS... or find another job. I used Mac Donalds App for a coffee. I have payment linked to my card. I select drive thru to pick up the coffee I share the code with the crew. He also did not know what to do with the code and ask me to park. I waited... no one show up ... I leave my car went inside to the restaurant and the manager was angry already.... ignoring me... I asked her for my order... she said that my order did not got thru. I told her took my order she said no. Get out and order again to the drive thru. At the same time she start talking with the crew in creole language. That's was very offensive and body language was very aggressive and intimidated..al of this for a coffee... I did it.. and coffee was horrible... waste time ... I am disappointed... my advise SKIP THIS MAC DONALD LOCATION