Which Wich

I've never been here before and the system is definitely different than I'm used to, but everything was great. I had a BLT, no avocados, fries, and a cookies and cream milkshake. Everything was great. The bread didn't get soggy, even later, when I finished my food. The fries weren't too salty, but just right. And the milkshake was delicious. Everything came out in a timely manner. Alexis was accommodating, patient, hardworking and provided great customer service. A customer was being rude to her for no reason, but she still provided them great service with a smile. It ended up getting busy after I sat down to eat and she was the only one working during lunchtime. She still continued to do her job with a smile. Give this girl a raise!!! 😊😊😊 Hard workers are rare these days. Harder to find and even harder to keep!!!

My bank account was double charged on 12/20/22 due to a "mobile order store system down" circumstance. At the store, I placed my order in person and was told the mobile order would automatically cancel and refund the charge. It didn't. Ugh. Went by 12/29 to simply get the 2nd sandwich I'd paid for but never received. The store is closed due to oven repair. Okay, it happens. Went by 12/31, and just one employee was on duty. It's her second day since being hired. She's not empowered to resolve my situation and is frustrated at being alone (never mind the long wait times for customers). I'm not asking for a refund, just that she make the sandwich I paid for on 12/20. She told me to come back a 3rd time when the manager is on duty. Systems, processes, and employee dispositions could use some attention. UPDATE: 1/11/23 - My supposed refund is still a no show 7 business days after "we processed a refund for ya." UPDATE: 1/17/23 - Went by the store today and collected my refund for being double charged. All good. Eat at Which Wich everyone!

I love this place. There is a girl who works there who works the place by herself sometimes and is awesome. I told her I was going to give her a 5 star review and I am! She is the best. They are fortunate to have her! Thank you for great service all the time for my own orders and for doordash! Keep up the great work! 😊😊

It was so good I forgot to take a picture. I eat subs frequently because there is not enough time at work to get a hot meal. This sub the "Wednesday " was fantastic. Lots of meat and cheese, and realy good bread. Way better than the freaky fast store and 100 times better than Subway. The staff was good and service was fast.