Dunkin'

Before you even think of stopping here, count to 5 and just don't. Wrong order constantly, always out of 60%+ of the menu, hot beverages are cold, mobile orders accepted just to not be ready and have to reorder when you get there, and the attitudes are atrocious. Spend the few extra bucks and go somewhere of quality.

I love ordering my drink, and the order being repeated back to me correctly, only to find out that is not what was given to me. If I order a certain milk in my coffee, I expected just that. No receipt taped to the cup. No paper receipt handed to me. I knew the drink looked lighter in color but didn't think too much on it. As I sipped, I knew something was wrong. Because I was traveling and had no proof of purchase, I wasted $5+. I didn't even get to drink it. Thanks, guys. In the future, please be mindful/considerate of people's dietary request.

I used to go to this establishment often. Over the last six months or so they have gone downhill considerably. I don't get the order I want, they don't have what they advertise and today was the last straw. After taking my money I had to wait for them to make a cup of coffee. And to make the cup of coffee they had to clean the coffee machine. When I finally received the coffee it was lukewarm and without the cream and sugar that I ordered. I won't be back.

This location is awful!!!!I just moved into the area and was happy to see there is a Dunkin Donuts right down the street but that happiness has quickly gone away.This location claims to be so busy they never have donuts…if that were the case why are donuts not fresh?????Two management obviously has no clue what they are doing as if you know you’re gonna be busy wouldn’t you know by now you need more product???You should not be depleted of ALL donuts by 10 AM.I’m calling corporate and complaining.Customer Service sucks too!!!

I keep trying to give this place chance after chance, after chance. It's unfortunate because I'd much rather get coffee (because of the size and price) here than anywhere else, but they can't ever seem to get my order right. Just this morning, I went through the drive thru (since it always seems faster than going inside and ordering), and I ordered a latte (which was made with WAY too much sugar/flavoring, not even sure there is espresso in it), and a sausage and egg croissant, NO CHEESE. I emphasized no cheese more than once over the speaker. The cashier read my order back to me correctly. Well I pull up to the window to pay, and was given my latte as I'm rung up. The cashier asks someone that I can't see if they have my sausage and egg croissant ready but it had been made with cheese. The cashier politely asks me to pull up and they'll bring out the right sandwich. I pull up and wait. And wait. And wait. Blocking all kinds of traffic, so I finally pull into a spot and walk in the store. I explain that I was waiting on someone to bring out my sandwich with sausage and egg, with NO CHEESE. The lady at the counter said, "do you have a sausage and egg croissant with no cheese ready?" She is handed a bag, the bag is handed to me. I get in my car and check the bag. I was given a croissant with sausage and cheese. I can't even count the amount of times this has happened at this location, so I think from now on, I will go to the local owned, Grind Coffee across the street.