Mcdonald's

Yes this particular McDonald's in Berea Ohio the people were very rude and just mean from one window to the next I don't know if the people were just having a bad day but they shouldn't take it out on their guess or customer that's why I will not even go to this McDonald's anymore especially since they were the ones who messed up our order and then wanted to give me attitude and be rude and then turn around and trying to charge me again for what they messed up I understand they're young kids and their learning how to deal with people for maybe they had a bad customer before me but that doesn't mean take it out on me or my son when all you had to do was replace the drink and give us the right one very poor customer service but then when the manager came it got even worse like I said all you had to do is give us the right drink which they eventually did but they tried charging us again for it. Very poor management and very poor customer service skills.

Since moving a few years ago this had become my primary McDonald's. As far as McDonald's goes, I would say this location is slightly above average. The lines can be slow at peak hours but I don't think they've ever messed up an order. They also have a couple of really awesome drive thru workers that if you catch them they will make your day.

Service was ok. Food was hot. Drive through moved well. But, as I was sitting in the parking lot eating; I see an employee pull up. Driving a Gray four door Civic she parked right next to a discarded McDonald’s bag of garbage. She walked right by and didn’t pick it up. What kind of pride does that show in your workplace?