Subway

Sooo apparently this is The Ultimate steak CHEESY garlic bread. I was very displeased. The older Indian guy didn’t even put cheese on my bread like traditional garlic bread. I usually love subway and I’ve been enjoying this sandwich every since it came out. I have also had this same sandwich made at several different locations but this is by far the worst. Then when I asked the Indian guy what the difference was between the ultimate steak and the regular steak and cheese; what makes the ultimate steak ultimate he asked if this was my first time trying it and I told him no but this was my first time seeing this sandwich made like this, began rudely shaking his head and speaking fast. He acted as if I did something wrong. So I just told him Nevermind because I was upset about his response. Honestly I felt I should of gotten a refund and I will not be back to subway. The hospitality was horrible and I feel my food was made incorrectly. O I forgot to mention I had 2 sandwiches made unfortunately.

The staff are friendly and very fast, I would recommend this Subway to anyone. Cleanliness is high as well as staff awareness and knowledge. I was very impressed with my visit to this establishment. The Steak and Cheese on a toasted Herb n Cheese with onion is really good. I appreciate these guys and want to say thank you to all the employees and management

Ordered 06:24 pm on 05/23/21. Order # EB804CB7. I never picked up this order. I’m just hitting “here” because that’s the only way I could review directly. Ordered the wrong location by mistake and called to ask if that order could be cancelled. I probably would have just picked it up from this location anyways but the woman who answered gave me attitude from the beginning. Answered “Subway.” When i asked if it could be cancelled she said “I don’t know what to do for you, I don’t even know how to cancel orders. I just put your sandwich in.” And kept repeating that she just put my sandwich in the toaster. As if she was my great aunt slaving over a Sunday dinner. I said “who should I contact?” Thinking maybe she could just tell me maybe the subway toll free number. She stayed defensive and said “I guess you’ll have to hope you get a manager tomorrow. Are you gonna pick up your sandwich or what?” And like I said, I probably would have, but I wasn’t having the attitude and didn’t feel comfortable with her being so rude and aggressive. I said no I wouldn’t be. And she said “right” and laughed. I don’t know what her deal is but even though this is my typical subway (which is why it automatically was set to this one), I won’t be coming here again. I want my money back for the food I did not receive. You can confirm I did not receive it by viewing your cameras and seeing her either throw my sandwich out, eat it, or never prepare it in the first place. Thank you.