Trade Roots

Received a very cold interaction from the ladies working at the store. stopped by during late morning on a weekday to enjoy the same experience as the other positive reviewers have enjoyed. Turns out good morning or hello was too much to ask. Espresso was made from a basic home espresso machine and the lady did not know how to properly extract coffee. As a neighborhood store that relies on the local support and business, the customer service should be priority as word of mouth is a real thing. Mediocre espresso is one thing, but difficult to understand why these businesses can't provide basic courtesy to their patrons.

So glad I found this store! Great selection. I got a range of items: socks, carved salad tongs, candles, chocolate and earrings. I received my items promptly and I was happy with everything (sometimes hard to tell online). I actually bought my items about a month ago. Knowing that I have helped artisans from other countries still makes me feel good. Will definitely shop here again!

The coffee is way over priced undersized and one day you get a free refile the next it 3$ at those prices I could go somewhere else The COFFEE is AMAZING though and ETHICALLY SOURCE the customer service for the store is AMAZING and the products are one of a kind I just felt unwelcomed by the ALL FEMALE STAFF it definitely has a SHE'RA MAN HATER VIBE there.