Sonic Drive-in

This location is so poorly managed it’s insane. They’re constantly out of cups, drink selections, you name it. Most of the time they have half the stalls blocked off — and it STILL takes 20+ minutes to get your incorrect order. Almost every time I’ve tried to use it, the app is down at this location too so I can’t even order ahead to try to beat the 20+ minute wait time. I’ve encountered the same rude girl taking orders on multiple occasions so I can only assume she’s equally as rude to everyone. I go to this location out of convenience but after my experience today, I’d rather drive to Melissa or McKinney.

How hard is it to make a burger correctly? Definitely check your order before you leave because it's probably wrong. I've seen kindergartens do a better job than the incompetent employees working the 2pm shift on 3/14/2022. This is the worst sonic I have ever delt with. UPDATE 4/12/22 Had a great burger, fries were hot and fresh. Seems like they finally have a good crew.

Looking for the Dill Pickle Cheeseburger that has been advertised. Melissa location was not allowing anyone to order via Grubhub or Ubereats anymore. They told me I would need to come to a location IN PERSON to try this burger. So, we did and once we got there they informed me that this burger was no longer available. I informed them that I once worked at Sonic, and if they would check to see if they still have ingredients to make I would tip them and make it worth their while. They never gave me an answer. Didnt even give me a total. I had to get out and walk to next stall to finish order. Carhop caught attitude because I was persistent about this burger, so I said whatever and just got a drink. My passengers ordered, and the carhop damn near threw the coney at my husband. She apologized before I cursed her out, but damage was done. I couldnt wait to get home and write corporate about the circus that was taking place in Anna. Never , NEEEEEEEVAH again!

This is one of the worst places in town. Right behind out whataburger. I come here because my gf eats ice like its the cornerstone of her diet. I have on multiple occasions sat there for 20+ minutes for a simple bag of ice. Not even during busy hours. Today was the last straw when i sat there for nearly 15 minutes to be given a half full bag of ice. Im done. I just ordered the machine online to save me the headache and not have to come back here again.