Serrano's Mexican Grill

First time eating here and the experience was excellent. We asked what was recommended and they told us the Serrano burrito is the most popular order. So we tried the burrito and some chips and salsa. Both tasted fresh and hot. Prices were fair with plenty of parking. Definitely will be going back and maybe get a chance to see you there.

The customer service was great, the place was clean and modern style. However I felt like the food has down graded a bit. The rice and beans were considerably salty. The street tacos were kinda sad. The meat felt like over boiled meat, and had lettuce and jack cheese on tortillas. As for the meat I had the lengua aka cow tongue. I miss the meat having that little char to it and severed with onion and cilantro. The horchata was sickeningly sweet. Its was a disappointing meal. As for the salsa I had mild x2,Verde, spicy from left to right in the photo.Oddly the mild salsa felt like the only fresh one.

Got take out and it was very disappointing, no one in my family took more than a few bites,I like salty foods but too much salty cheese and refried beans in the burritos we got, the chicken quesadilla was unappetizing. Should've went to taco bell next door and got tastier food for much less. One thing looked good but I didn't get to try it personally- the Baja salad.

Yasso, here's my experience with the 50% off taco Tuesday special at Serrano's Mexican grill (tudor just east of lake Otis): Upon arrival I looked for the 50% off special. Advertising, flags, banners, unicorns and clowns all announcing 50% off taco Tuesday. I found none of that. Upon entrance I looked for any signs of 50% off tacos on display and again nothing. So I went ahead and asked one of the two gentlemen behind the counter. He said yes I had the right place. I politely grinned and ordered three carne asada tacos to go. (Someone was behind me waiting their turn). At this point the gentleman behind the counter informed me that I could not order the special to go. Confused, I looked at him for a minute before I realize d it was an unannounced ploy to lure business into the establishment. (They want to FILL the parking lot and tables with shiny Happy people. In essence they want to use US as advertisement). Nothing at all wrong with that. Sound business practice. But the guy behind me didn't get that. Upon hearing the conversation between me and the cashier, he complained "we can't take our food to go?!" --Not understanding it was just for the special... So I paid for my food with a card. It was 12 something, plus tip. I got one of those receipts with the tip space, (which is annoying but I always put in a little something thinking I might get a little something back...and that's okay too; perfectly fine-- it's just human nature and I'm not going to apologize for that). He gave me a number, I collected silverware and my Coke and I sat down. Soon the gentleman behind the counter presented my meal in front of me. The beans looked a bit runny but I was hungry. I also noticed the carne asada look more like hamburger than carne asada. But I was hungry. I wolfed it all down before I realized, at the last bite, that the shells were greasy and not fantastic like they looked in the picture, AT ALL. The music was a bit loud but okay for my flavor. The food was okay. It was a bit pricey for a glorified fast food restaurant--even with the 50% off. In a nutshell, it is no Taco King.