Dunkin'

I ordered online through app which is great, and the associates are awesome. It just never fails something is off and they don't tell you they are out of something and substituted. I had the breakfast sandwich and coffee I order but instead of a jelly, Bavarian cream, glazed blueberry, and brownie batter donut, I got I'm assuming two brownie batter which were like powered heart shape donuts with chocolate cream filling and a jelly filled. No one bothered to inform me of any changes so it was irritating but expected as it happens a lot. Always check your food as you never know what will be missin and they probably won't inform you

I was craving a big iced latte, but I came on a bad day. Employees had just walked out leaving only a single young man to run the show. Although clearly frazzled, he tried his best to make the drink I wanted even though he normally was a baker. He really was so nice! The GM walked in just before I left and apologized for the situation. I think they we’re truly doing the best they could with the unfortunate situation. And the drink was delicious by the way!

If I could give 0 stars and still complain I would. Never fails to fail for sure! The staff are always so off and or lazy. The redhead girl was sitting outside from her car taking orders to only go back inside make what we wanted half a** and then tell us to pull around to the front so that she could get back in the car! The owner of this location obviously doesn’t care about their business. Three times I get hot coffee back and it’s cold every time and they ALWAYS seem to be out of something. Not a good establishment for sure…sadly.

I was just there a little bit ago and ordered coffee, hot chocolate, and donut holes and I swear they never get the food right. This is the 4th time they've messed up of food.. or there is only 1 or 2 people working. I'm usually patient and try not to say anything but this is ridiculous. Honestly not recommending this one anymore.