Creamistry

This was by far the worst experience I’ve ever had at a desert shop/ice cream parlor. Oh, let me list the ways in which they were awful: 1. I was there for about 9 minutes before I was asked for my order and before that, the “girl” asked the couple behind me for their order first. She, then, just continued to stare at me as if she hadn’t just overlooked two people in line. 2. They were out of birthday cake ice cream at 5:55 at night. 3. It took them over 23 minutes to get us our ice cream… ice cream! It wouldn’t take that long if they hand churned it themselves! 4. The entire restaurant was an absolute mess. There were bottles of liquid placed everywhere.

First off, the ice cream itself was Great! That's the one star right there. For the price you pay, where is the ice cream? When we originally ordered 2 cones & 1 bowl, we were told 15 minutes. The bowl came first about 10 minutes in. We waited an additional 12 minute before I went to the counter to figure out the hold up.... "the waffle cone". Something that should take no more than 5 minutes was now on 20 minutes. During the wait you could see how eager the workers were to complete ordered while chatting away amongst themselves. One worker kept repeatedly pulling up his pants during the whole ice cream making process (if it falls that much, wear a belt, your making ice cream with gloves on while pulling up your pants, thats just gross). Upon receiving the ice creams, I realized the cones were burnt and the workers clearly DID NOT know how to do them as they were both half done. Inconclusion, remove cones as an option and change the photos on your menu. Its called false advertising, your end products looks nothing like the photos

This place is not well kept. I’ve visited twice recently and both times the back of house was a wreck, half of the menu wasn’t available. It’s run by very young kids who don’t seem Trained to handle the work load. There where at least 12 customers waiting. The floor was sticky and the entire place smelled Sour. Need to really evaluate the hygiene of this place.