Dunkin'

Last Friday I stopped by for a grilled cheese and a muffin. After I had left and got back to work I had noticed the grilled cheese wasn't warmed up enough and the cheese wasn't melted. I didn't have enough time to run back to get it warmed up, so I saved it for dinner and warmed it up when I got home. Everything worked out and the sandwich was perfect :) I did want to mention though that the 2 ladies helping with my order were very nice. I work in customer service myself and good customer service these days is hard to come by. I was having a bad day and taking a break from my day to grab some lunch ended up brightening my day, even with there being an issue with part of my order. It makes a big difference when you stop by a restaurant and the staff makes you feel welcomed and are happy to help you. Most restaurants I have visited lately make you feel the complete opposite, so many people lack even basic customer service skills these days.. Good customer service is so rare that when I do experience it I appreciate it. Please continue to give the service you do and teach the ones after you to do the same. A simple smile can brighten someone elses day.

Clean dining area, clean bathrooms, staff very sweet. Drive through seems to move quickly.. outside parking lot needs TLC lots of trash... I've been told unfortunately that's Connecticut... Didn't really care for double chocolate donut was beautiful just very dry... XL girl scout thin mint could have had more coffee flavor...tasted like mint hot chocolate...Kevin Ditto on the thin mint I had it last time... Graceful Squirrel ... MED Coconut scout should have been stirred up most of flavor on the bottom.. so I wasn't to crazy about it... Gracefully Squirrel... XL his usual blueberry x blueberry 5 sugars... his absolute favorite...Carmine ...

This location charges you for a cup of water. Which I find that’s completely taking of advantage of customers because not every Dunkin’ does this. I also ordered a free birthday drink from this location. Next time I am asking for no ice. More than half my drink was filled with ice, I ordered an iced green tea matcha. When I took the ice out the cup was filled 1/4 of the way. The rest of the cup was filled with ice. Unreal!!