Sunset Grill

Went here for the first time with friends & had a great time there. This place has one of the best pancakes in the town. It was super fluffy & yummy. Fruit bowl was fresh & avocado toast was also one of the best one. I didn’t like waffle that much but it was okay okay. I would definitely would recommend this place to everyone.

The food is great and the restaurant feels clean and well taken care of, but what I found really stood out about this place was the exceptional customer service! All of the staff members were so friendly and welcoming! Even though we came at their busiest time of day, our waiter and all other staff members took the time to make us feel so welcome. You can tell this team genuinely cares about their customers dining experiences. I would highly recommend paying this place a visit!

Portions and preparation was poor. When we called to express concern, my teenager was initially dismissed, and when I called the woman who answered thought she had put me on hold and I proceeded to listen to her bad mouth my daughter and I. When I spoke to the owner he said he would remedy the issue and to come the next day for a replacement meal(s), but instead the woman billed her for two more meals and “gave” her three - but didn’t - and then left the sausage out of the meal. Disappointing and disrespectful service. So many other places to get a nice breakfast to go other than here. The owner really needs to reevaluate their customer service. Would you pay $11 for the below pictures. Money better spent elsewhere.

I went today and there was unfortunately not a sign to inform customers that their machines were not working. I understand there was a major Rogers outage Friday but today is Sunday. There was no sign anywhere and not once were we told about certain payment types. Nonetheless, I came with a gift card and intended for this to cover most of my meal. When I went to pay, the manager rudely told me that the card won’t work as their machine doesn’t work. She continued with her work and left the new employee that was helping me at the register.