Mandarin Express

I was told to try this restaurant by my husband because he previously had a good experience with the quality of food during his visit at the mall. I am a fan of quick asian cuisine (typically going to Panda Express) so I thought I'd try. The first time we came, it was 15 minutes until closing. The hours weren't updated on Google and it was a Sunday when the mall closes early. There was a short line. Barely any food left, and the workers were very hasty and short with customers- giving customers minimal of the remaning food, but still charging full price. I thought this was interesting. My husband still purchased food, but I passed with the intention to come back at an earlier time with hopes to have a better experience. I'm huge on quality customer service. The 2nd time I returned was a few days later, 3 hours until closing time. There was a short line again upon arrival. Upon my turn to order, the server was very "rushy" and very short. I was told I could only choose noodles or fried rice (not half and half like at Panda Express) so I substituted on of my side selections with noodles instead. The server was very adamant to let me reiterate that to me after I informed her that's what I wanted to do. I purchased 3 selection meals for my husband and I. I was not asked if I was a new customer, or if I wanted to try any food before selection no matter the size of the line. Nor was the server willing to compensate my husband extra food for the lack luster amount he was given the last visit when he paid full price. (Will post photos) I ordered to go. Our portion sizes weren't still as much like in the photos of others that came here in the other reviews. The food was good, but not worth the trouble of getting out of my car or going through the uncomfortable exchange with the servers again, and not giving me what I want for the price. Tender chicken, not much variety. Noodles and rice are good. Overall, I probably won't be coming here again. I love to patronize where I feel my dollar is valued and appreciated above anything. I don't care how good your food is. How you treat your customers is everything. I love supporting small businesses, but it has to be worth it with quality service. Therefore I will be going elsewhere. Best wishes to whomever is reading this reading this review and decides to try the food still!

I wouldn't spend my money here again and it's not that it's bad but for the same price and in my opinion better tasting food, you will be be highly satisfied going to China Star in the Westwood shopping center! They give you so much there your plate may not close. Give China Star a try today. You won't be disappointed!!!