Dunkin'

Yesterday was a good experience, got the new drinks I came for…..today? Out of pretty much anything and everything. At least they closed the drive thru so as not to trap people in and waste their time like I’ve read before. Can anyone explain why this is a constant issue? Can’t they better prepare on the amounts they get shipped based on demand? I’m kind of dumbfounded here. (Would’ve given one star if yesterday had been a failure Also)

Notice the complete lack of staff? It's one guy for the in-store orders, drive through, making all of the food and drinks. Would you want to work here? The guy is nice but set up to fail. There's no way. And if you ordered on the go, like me, you're just trapped waiting for a half hour because there's no way to cancel your order.

Waited in line over an hour. Got to the order speaker & was told no sandwiches, no bacon, only coffee & donuts. Went inside to find the place in complete disarray. The staff inside was running around doing there best. I don't fault them for this. They were trying their best. But you can only be as good as your leader. And the manager at this location is constantly dropping the ball. After speaking to not only the employees but others in line. A gentleman who says he has visited this location several times. Management is never in and when they are blames it on corporate. Either get a new manager or get 2 new managers. Ridiculous.

Might be the biggest joke of a coffee shop I’ve ever seen constantly don’t have espresso or whipped cream or Carmel I mean multiple times a week this has been going on since the start someone needs too step in and run this store correctly or close shop your constantly losing business and customers daily.