Subway

In the past, I have been a big fan of Subway sandwiches but I have stopped going into my neighborhood store, or any Subway store, as Subway is continuing their operations in Russia. Over 400 companies (Starbucks, McDonalds, Coca-Cola, Renault, etc.) have stopped operations or moved out of Russia after that country's invasion of Ukraine. Subway has "refused to pause" its operations despite the invasion citing it is too difficult to close down. I will no longer be supporting any Subway store. "Jersey Mike's" sub stores should be picking up a lot of Subway's business...I think they are excellent, especially the steak and cheese sandwiches...and they have gluten free subs if needed!

Ordered delivery and didn’t receive product until and hour past the estimated time. DO NOT ORDER delivery at this location it will take a lifetime. They left our food sitting out on the counters for north of 40 minutes according to the worker at the store. Employee refused to remake our soggy cold sandwiches or to give us a refund. Employee also got an attitude and verbally aggressive with my girlfriend when asking her to make this situation right. I have filed a complaint with subway Hq but I want a manager or owner to maker this right. This is ridiculous and disheartening.

Go in at 7pm (they close at 10pm) and attempt to order a footlong steak and cheese on italian herbs and cheese bread. Needless to say, there were no other customers and there was only 1 type of bread (italian). While the employees are making my sandwich they're arguing with each other and asking for a girl employee in the back to come up front (she's talking on her cell phone) and seems bothered that someone dare interrupt her personal call. What kind of service is this? How hard is it to make bread, restock the bins, stay off your phone at work? I hope y'all get new management and employees. What a dumpster fire.

I ordered online. My husband went to pick up the order and they told him they never received it. Meanwhile, I have an order number and they charged my credit card. They made another sub (not what I had ordered) and charged us again. I went back with the wrong sub and had them make a new one. They then acted like they were doing me a big favor, giving me a foot long, but only charging for a 5". They also lied to us about what actually happened. After comparing notes with my husband, we paid for 2 1/2 subs. We tried to call them...they never answer their phone. Ended up having to refuse the last two charges with my credit card company. No sandwich is worth this.

I was served by a very nice and helpful lady today and I did enjoy my sandwich, but it has been hit and miss as to the staff over the years. I also wish all of these stores would build the sandwiches with more care of evenly spreading toppings and be a little more generous with the toppings. But both of these comments above really apply to probably any Subway. What made me review this place today is the franchisee who owns this store does not accept Subway coupons. I had forgotten this. How a franchisee can not accept corporate coupons is beyond me. I have seen it in the fine print on ads though, "participating locations only". So I'm voicing my disappointment about not getting the discount from the coupon I received in the mail, dutifully cut the coupon out, only to ball it up and throw it in the trash at the store. You are now forewarned! And hopefully I wont forget and get my hopes up in the future. You arent getting that 2 for 1 deal at this location!