Panda Express

Didn’t get preset right. Left out multiple items but has it on the receipt as paid. Food was old and cold, the workers couldn’t add extra sauce for orange chicken because it’s not on the menu. Horrible service and food which is unusual. Called immediately after getting home in Moore to see these issues we called immediately for over 2-3 hours taking time in between and never got a response or answer. Not a way I’d run a business. Will be finding a new place to eat from now on. At least if they’d answer the phone we could resolve something. There was over 8 employees working so someone could pick up a phone. Word of advice maybe hire some adults instead of all kids. They’re running it into the ground.

Bought dinner here this evening, I waited 20 minutes for my food after they had me pay and park, I ordered the shrimp and steak as one of my sides, was told about the up charge which is fine like always, well I get home and go to eat my dinner and the serving size for my steak and shrimp was literally 3 shrimp and a 2 very small steak piece. How is that even a side serving ? How it it fair to up charge me and then give less the half of a serving. I will post a picture so you can see. I have noticed that their serving sizes are getting smaller and smaller but the prices are going up and up. This is not okay. Be honest and fair and give the right portion. Like I said above I don’t mind paying the up charge for the shrimp dishes but at least put enough in there to make it a serving at least. Also being pulled and waiting 20 minutes for my food was a bit extra. I wasn’t the only car pulled either, literally every car was being pulled to park and having to wait excessive amounts of time for food that is a drive through. We shouldn’t have to park and wait what it takes at a sit down restaurant for fast food. One lady next to my had waited 35 minutes when I was leaving and she had ordered before me of course as she was there longer then me. This is not okay. No one offered anything in compensation either to anyone, no discount, no free drink while you wait, no coupon for next visit, no even an apology for the long wait just here’s your food with a snicker and mad looking face. Please try to do better. To add I used the fork to move the chicken out of the way to find the steak and shrimp

This Panda is what all other Panda's should strive to be. I am a Panda junkie but some Panda's will ruin the name like Panda on 23rd and Panda in Moore. You guy's and girl's though at this Panda rock it and make amazing, fresh, flavorful, mouth watering food every single time. No questions. Keep up the excellent work. Your loyal customer.

The teriyaki chicken was burnt. Black burnt. Took it to the server and showed them. They said they could not do anything about making it right. It was at least half of the serving. I used to eat at Panda Express at least 3 times a week. Every time I visit the store they are out of something. Sweet and sout sauce or something .. Guess I look forward to a new Chinese food restaurant to open near them so I can get good quality food

Between the two Panda Expresses in Norman this is the better of the two. They always seem to have everything cooked and ready to serve. The quality of the food is always great and they give good portion sizes. The staff is always welcoming and kind. If you want fast and good quality Chinese food I highly recommend this Panda Express.