Five Guys

Had lunch there yesterday. To be fair I was there during the 12 to 1 pm hour. So I'm sure they were extra busy. Which they were. There was a fairly long wait for the food. The store wasn't dirty, but wasn't overly clean either. The food was pricey. A cheese burger (which turned out to be a double burger) and a middle sized fries, was over $15. And that's without a beverage. But the food was very good. Greasy, but that's why it tasted so good. Parking isn't drastically bad. But it isn't the easiest parking lot to get in and out of. Worth the stop if you don't mind the high price.

I admit I was a bit disappointed because all the burgers are cooked well done while advertising "juicy." I was dumbfounded. I opted for the veggie burger. The grilled peppers, onions and mushrooms held a sweet and roasted flavor, although I wish there was a lot more of them. The processed cheese was not my favorite, I should have known. The sesame bun is absolutely rotting in my stomach as I write this review. The trash in the parking lot was unappetizing. I think five guys could do a much better job. The pizza in grand central is to die for. I wouldn't bother with the burgers.

Loved the counter girl!!! She had an amazing personality and was great while waiting for us to order cause we've never been before. She checked on us while we were eating, and she was cleaning... She was the only one actively doing something in the store. Others were standing with arms crossed in back... I didn't catch her name, but she was very sweet, heavy set (like me so no fat shaming here🙅‍♀️)! We were on a road trip, and definitely will be stopping in again soon ☺️ thanks for an awesome first experience... She was right... We couldn't even get to eat the fries by the time we were done with burgers lol!!

I came back to change my 1 star to 5 stars. Today I arrived at closing time (not even knowing). Instead of turning me away, they offered me free fries and said they cannot make more fries but what do I want? Wow that’s service. I felt bad and said it’s okay, I didn’t realize you were closing, but they insisted. I’m pretty sure this place is under new management because this team is much more respectful and hard working. thank you guys! You’re appreciated.

five guys is hands down the my fav restaurant and will always hold a dear place in my heart. the service is friendly and fast and i've never had an issue with wrong orders. the employees and managers are extremely kind and i will be a customer here for a very long time :) thank you to all the workers for the great service and great food!

I’m absolutely appalled at my experience today… Today while ordering the man taking my order visibly had his hand in his pants, I was absolutely disgusted. I didn’t want to make a scene so I did not mention it, but I did ask one of the workers for his name and they kindly told me. if you see “Keith” in the Middletown NY Five Guys.. make sure he does NOT touch your food, drink, or anything else. I frequently come here and have never seen him before, and hope to not see him again. I’m thinking about not coming back, which is such a shame because all of my experiences before this have been pleasant. please do something about this… it’s disgusting and unsafe!!!!

You can get a burger with a wide assortment of toppings. Patties have gotten smaller seems to be more bun than burger. It was a little on the greasy side.Get the small fries they throw in an extra handful so it more than one person can eat. If you want a fresh burger and a ton of fries fast not a bad place to go.