Taco Bell

This is the best Taco Bell I have ever walked into always clean and the staff are amazing kind people i was here yesterday for lunch I truly was so impressed with the staff and went back for dinner that same night and even the night staff was amazing absolutely will keep coming back when I vist Massena next time thank you

After what must have been extensive renovations, the Taco Bell just reopened in Massena, NY. The drive through lines have been crazy, but they move quickly. If you like Taco Bell food, you'll be happy with what you get. They usually have folks with pleasant personalities working the drive through, which is more than some of the area chains can manage.

I rarely leave this place unsatisfied. The food is consistent, it's clean, and the staff is always friendly. The worst part of this particular Taco Bell is the location. When it was first built, there was a mall, a shopping center, a department store, and other attractions. But as of late, the mall is garbage, the surrounding stores have moved, and this fast food restaurant is the main reason to go to the part of town. The look of the building hasn't been changed in years, the seating area is awkward, as the tables are close together and the chairs are wobbly and uncomfortable. There are two entrances, and if you go during a busy time, you may need to wait on those in the other entrance to get into the drive through. The parking lot is small and awkward. Now, you may be thinking that I've called out quite a bit of downsides for a five star review, but the quality of the staff and food more than makes up for it. Seeing as it's the only Taco Bell for miles, they could easily get away with lower standards, but they don't. And the fact that I'm seeing the same employees for months and years at a time, shows that management is doing something right there.

I can't say how much I love this place for being open late. Stoner vibes for sure. The food in my experience has a better standard now than in past past years. The nacho party pack is my fav. And I'm sorry that me and all my friends have such huge orders most of the time.... Munchies. This is really just directed to the workers, thank you. We appreciate the work you do. At least me and my friends do. And a personal thanks for helping me out a couple times.