Kfc

Our online order said it was going to be ready at 4:31. At 4:30 the online app said it was ready, but when I went inside it wasn't. I was told it was going to be a few more minutes. My meal wasn't ready until 4:55. Plus they ran out of original and had to substitute with extra crispy. Forgot to include the cookies we ordered extra, which I had to go back in to get. One of the biscuits in our order was raw dough. Completely uncooked. We've been here before and had a good experience, but tonight was a perfect storm of bad food, forgotten items from our order, and an almost half hour delay on the order that made tonight a not so stellar experience.

The drive thru asphalt will swallow your car in a few places! This KFC also has Taco Bell so you can have tacos too. But the chicken (original recipe) while flavorful, was soggy. The staff was not very courteous but I get it. They were busy in the drive thru and they probably don't get paid a lot so I have empathy for them. My order was correct and the food was hot. I don't care for the Mac n cheese, but I still ate it so it wasn't terrible.

I ordered mashed potatoes with my order only to be given no silverware. When I asked the person working at the counter for some silverware they told me they were all out. I politely asked how I was supposed to eat my mashed potatoes and once again she said "We're out". No I'm sorry we don't have any, just were out! Am I the only person that doesn't eat mashed potatoes with my fingers or directly out of the dish like a dog? They should have informed me when I placed my order that they did not have any silverware as I wouldn't have ordered mashed potatoes. Then to top it off the women's bathroom was filthy! Poor customer service, filthy bathroom...not going back.