Stacks Pancake Bar

First time customers. We didn't really know what to expect but we thought we'd give Stacks a go for breakfast. We personally did not enjoy our food but it is great for kids and I know many people would enjoy the huge American style serves. Personal experience: I ordered bacon and pancakes which comes with whipped butter and maple syrup - requesting crispy bacon, a latte with sugar and an orange juice. On arrival the bacon had some crispy/burnt bits but mostly undercooked where the fat hadn't even begun to render, it was thick cut, very generous in quantity. It came with 2 buttermilk pancakes which were large and thick, fluffy but heavy. A very small amount of maple syrup (but we were brought a bottle for the table on request). Coffee was large but tasted like watered down milk, had no sugar but I didn't want to drink it anyway so didn't ask again for the sugar. Juice was terrible, long life fruit drink style you get on the supermarket shelf. Very reasonably priced and quick service but it's not for me.

Good pancakes, good portion sizes however the staff were very inattentive. Got sat down, menu given, then waited about 20 minutes before I had to get up to get a wait staff to tell them I wanted to order.. On the other hand, another family got sat down and their order taken within 5 minutes.. It was also probably because we were sat behind a big group but it is no excuse..

Fast service, excellent staff. The pancakes taste a little like baking powder, but they are very fluffy. I'd come back if I were in the area and craving pancakes. Music was low enough to have a conversation. Comfy bench seats. Nice large tables that aren't overly stacked with chairs. The layout and design is really thoughtful. Decent selection of teas. We had the banana pancake and the wall street one. Lots of bacon on mine. The bananas were settl seasoned with cinnamon.

Waited far too long for our crepes which really shouldn’t take long to cook. The restaurant wasn’t busy but we had to ask the waitress multiple times where our order was..... Upon receiving our meals, mine had a hair in my ice cream, which definitely was mine as my hair was tied up in a bun. The waitress apologised and refunded my meal.