Dairy Queen

It's summer! The days are longer...but seems like the blending machine is always broken at night. This has happened more than once. Can't get blizzards or shakes. Really...Just let the customers know what time you're really closing the blending machine to clean so we don't have to go the extra miles to get these famous blizzards.

Let me start with them not putting jalitos on the jalitos ranch burger, seriously people it's in the name. The hamburger buns on both burgers I purchased were stale. When I walked inside to ask for the jalitos that were not put on my burger the female who I assume was shift leader of some sort approached the employee who had assisted me. She then begins to complain to the employee on how I was displeased with my order. Yes, right there at the front counter with just their backs turned and me standing not even 8 ft away on the other side of the register. Last problem other than how musty the inside of the place feels and smells, is that the main supervisor takes complaints/concerns about her employees and establishment pretty lightly, and hardly any action is ever taken to prevent these problems from reoccurring. Not to mention the supervisor herself can also be rude toned and unwilling to help resolve certain issues. For example her own daughter was the shift leader during my visit. She never wore gloves or washed her hands before preparing my food and was quite rude, yet she's supposed to be a leader to other employees? This damn good restaurant completely ruined by horrible and highly unprofessional management.

One would assume with a name like Dairy Queen that frozen treats would be readily available. Not always the case. 1 out of 4 attempts to maybe get a blizzard is what it takes to get one. What's the point in having a display for new blizzards if nearly every time you go, the machine is down. Which is also code for "Let's say the machine is down so we don't have to clean it after we close." DQ should have this store evaluated. Not impressed at all.