Dunkin'

Walked up to the counter expecting to order a drink. The one employee working answered her cell phone instead of assisting me the customer. I waited in case this was an emergency. she walked into the back room came back and told me to keep waiting she was almost done ( literally held up her finger to wait ) . Long story short i walked out with no drink or food.

I almost never review chains, but there are so many Dunkin Donuts of varying quality. This one really stands out in terms of accuracy of your order and efficiency. The manager is obviously good. The staff are friendly. The line system is perfect. There are many lines open, just pick one and usually someone is taking hot coffee orders of the patrons in line. If you order food or an iced or specialty beverage, it comes out at the other end of the registers. I am in and out of here really quickly considering the volume that this DD serves. I don't know how many locations do this, but this one runs specials each day. Of note is the Monday deal where your coffee is something like just $1 after 12 on Monday.

Cashier couldn't even get the order right after repeating it 3 times. Asked for caramel macchiato with a lot of sugar got literally the most sour espresso ever. Ringed me out for 3 wake up wraps but only got 2 and both werent what they supposed to be plus the cashier just had an attitude as of she was doing me a favor making my food.

If you go early, you get your choice of anything. But anything after 11am, you might as well go to a grocery store bakery. It would be nice to know they stay stocked at least to get til a few hours before they close. I understand them not wanting to have waste, but they can always sell day old and fresh. They would still run out if they did that. I've been told their donuts come pre made and frozen. Not sure how true, but if that is true, there is no reason to run out